Chapter 1
Which of the following is a characteristic of stage 1 learners according to the learning style inventory?
Comfortable watching rather than doing.
Which legislation most affects the which laboratory tests can be performed in a physician’s office lab?
CLIA
One factor is absolutely true about all practicing medical assistants—they are not independent practitioners. Whether certified or not, regardless of length of training or experience, every medical assistant must practice under the direct supervision of a physician or other licensed practitioner (e.g., nurse practitioner or physician assistant).
Both statements are true.
This therapeutic communication technique allows the listener to get additional information. The listener can ask, “Do you mean …”
Clarification
A patient is illiterate. What strategy can the medical assistant use to overcome this barrier to communication?
Use pictures and models.
Which of the following is NOT part of critical thinking?
Incorporating personal beliefs
What type of registered nurse has advanced training to diagnose and treat common illnesses?
Practitioner
Double Jeopardy!!
All of the following are examples of specific tasks that are beyond the scope of practice of medical assistants except one. Which is the exception?
Giving out drug samples with provider permission
This therapeutic communication technique involves rewording a statement to check the meaning and interpretation.
Paraphrasing
A medical assistant is working with a 2-year-old child. What stage of Erikson’s psychosocial development is this patient in?
Autonomy versus Shame and Doubt
Double Jeopardy!!!
Which statement best describes the main difference between the DO and the MD?
The DO places more emphasis on the relationship of the musculoskeletal structure to the function of organs and tissues in the body.
A method of prioritizing patients so that the most urgent cases receive care first is called:
triage.
The mental or emotional condition with respect to cheerfulness or confidence is called:
morale.
Which of the following is an internal distraction to communication?
Pain
A medical assistant is working with a 72-year-old adult. What stage of Erikson’s psychosocial development is this patient in?
Ego Integrity versus Despair
The allied health specialist who performs ultrasound diagnostic procedures under the supervision of a physician is called a(n):
diagnostic medical sonographer.
Double Jeopardy!!
The Father of Medicine contributed which of the following to medicine?
Hippocratic Oath
Deciding which tasks are most important is called:
prioritizing
What is a way to overcome environmental distractions that impact communication?
Provide privacy for patients.
Physiological, Safety, Belonging and love
A medical doctor who specializes in the treatment of disorders of the eye is called an:
ophthalmologist.
The health professional who provides basic patient care services, including diagnosing illnesses and prescribing medications, is
nurse practitioner.
This therapeutic communication technique involves putting words to the person’s emotional reaction, which acknowledges the person’s feelings?
Reflection
A patient has a hearing impairment. What technique should the medical assistant use to help overcome this communication barrier?
Use print materials and written instructions and use videos with captions.
Final Jeopardy!!!
Name 5 Types of diversity discussed in class.
Nationality
Race
Culture
Ethnicity
Social factors