ProClear
IPS
Where does this call go?
Parent Sites
Acronyms
100

Welcome email and site ID are received from Trizetto within how long after close of sale?

48-72 hours

100

The acronym IPS stand for?

Integrated Practice Solutions.

100

I would like to cancel my service?

Retention

100

2HJE is the parent site for?

ProClear

100

NPI

National Provider Identifier

200

The portal used by Trizetto clients to complete enrollments is known as?

EEP 

200

What does the acronym MRR stand for?

Monthly Recurring Revenue.

200

I only have 2 providers in my practice but I was billed for 4.

Account Inquiry

200

2HJF is the parent site for?

ProBill

200

ERA

Electronic Remittance Advice

300

Trizetto completes testing of test files within how many hours of receipt? 

24 - 48 hours

300

Where can you locate a copy of the Chirotouch employee handbook?

Namely

300

I need assistance creating and submitting my test file.

Product support
300

3Y8W is the parent site for?

CSClear

300

EFT

Electronic Funds Transfer

400
Cancellation requests received are assigned to this department?

Retention.

400

What are the core values of IPS?

Professionalism, Hard Work, Quality Results, and a great attitude. 

400

I need to change the name of my practice. 

Account Inquiry

400

3EFY is the parent site for?

Cloud


400

PTAN

Provider Transaction Access Number

500
What does the acronym PMS stand for?

Practice Management System

500
What are the top 3 priorities of IPS?

Delight our customers, Inspire engaged and productive employees, and achieve MRR targets

500

I recently signed up for your claims service but I would like to add Verify. 

Sales

500

4VLP is the parent site for?

CSBilling

500

OLCC

Online Claims Correction