Defining Hospitality & Tourism Vocab
a group of businesses composed of establishments related to lodging and food service management
hospitality industry
What market segment (target market) would a pizza arcade have?
Young kids/Parents
The area in a hospitality establishment that guests view, such as the entrance and dining room
Front of the house
Who works at the back of the house?
Executive chef/sous chef/ prep cook/garde-manger/pastry chef/baker/steward/expediter
Who Died in Avengers: Endgame?
Iron Man and Black Widow
an intangible thing that is a task performed for customers by a business
Service
What’s the green symbol for hospitality?
A Green Dragon
A type of business that is set up through a franchise agreement, which is a contract between a franchisor and franchisee and franchisor to sell a company’s goods or services at a designated location
Franchise
What is a full service restaurants
A restaurant where a customer sits at a table, gives an order to a server and isi served food at the table.
Who was the 3rd President?
Thomas jefferson
are small unique inns that offer a full breakfast with a night's stay
bed and breakfasts
What's the White Symbol for hospitality?
A White Swan
An institutional or noncommercial establishment, such as hospital or corporation, that provides meals for people involved with the property
On-site facility
What is a chain?
A type of business that has more than one location with the same name under the same ownership
What is Ms.Carrolls favorite color?
Navy Blue
is a state of being abstract, as are things that cannot be touched
intangibility
What is a primary concern for the hospitality industry?
Safety
A restaurant offering speedy basic services, convenience and consistent quality at low prices
Quick service restaurant
What is Production in a restaurant?
It’s an assembly-line process by which food is prepared, plated, and expedited by teams at various food station
When is Ms. Carroll's Birthday?
August 13th
is the probability of a product ceasing to exist or becoming unusable within a limited amount of time
perishability
What is the origin of hospitality?
The word hospitality is derived from the latin word hoses, meaning. Guest visitor or one who provides lodging for a guest or visitor.
A calculation used to determine the ability of a product to generate profits
Return on Investment (ROI)
Who is the General manager (GM) responsible for?
is responsible for the overall management of front- and back-of-the-house operations.create weekly, monthly, and annual budgets based on predicted sales.
Who won best pop vocal album in the grammys this year?
Harry Styles