Epic
Genesys
Character/Actor
Insurance
Miscellaneous
100

What you should not  write  in patient encounters in patients chart?

What is Abbreviate?

100

What status can you switch to in order to call a patient back (since call dropped)?

What is outbound in order to call patient?

100

Forrest Gump

Who is Tom Hanks?

100

Do all insurances have group numbers?

what is NO?

100

What are PA office hours?

what is 8 to 5 pm?

200

what is the name of the tool search  in Epic to find providers?

What is Provider Finder?

200

What button do you push to end a call?

What is disconnect button?

200

Tony Montana

Who is Al Pacino?
200

What do Horizon Federal employee ID's start with?

What is "R"

200
What does R.I.C.E. stand for ?

what is Rest, Ice, compression, Elevation?

300

When signing into EPIC which Context do you sign into?

what is the Patient Engagement Center?

300

can you re-record your opening greeting?

What is Yes?

300

Dorothy Gale

Who is Judy Garland?
300

What can take the place of Medicare A & B?

What is a Medicare Advantage plan?

300

What does MD stand for ?

what is Medical Doctor?

400

what must you do at the end  when are scheduling the appointment or sending a message?

What is RECAP information about appointment (day,date, time, provider, office location (complete) or recap the message to be sent

400

what is the 3 steps process for ending your shift?

What is Sign OFF, log off and exit?

400

Jerry Maguire

Tom Cruise

400

if there no group number what  should you do ?

what leave the field empty ? As not to cause issues with billing

400

what does ENT stand for ?

what is Ears, Nose & Throat?

500

If a patient has an Active My Chart can you schedule them an appointment ?

What is NO - they need an Active MYJefferson Health My Chart?

500

 What must you click when send a PA call to the office once you wait til Prompt 4 ?

What is Transfer now?

500

Black Panther

Chadwick Boseman
500

How many days apart does a Patients annual physical have to be ?

what is 366 days ? And NO complaints when scheduling physical

500

What are the NJ Primary Office  hours?

What is Mon-Thurs 8 to7 Fri 8-5 and Sat 8-1