Navy Federal Facts
This is the year Navy Federal was created
What is 1933
Member Centric, Employee Powered and Scalable and Flexible are what parts of the Enterprise Strategy
What are Goals
This product is best for members that are looking to buy a car from a dealer and don’t want to go over a certain loan amount but don’t have a car picked out yet
What is a Preapproved Auto Loan
This is required to be read and reviewed daily
What is the Hotsheet
These can be preordered and either mailed or picked up at a branch
What are Cashier’s Checks
This is where Navy Federal's Headquarters are located
What is Vienna, VA
Passionate Member Service, Disciplined Focus on the Whole, Operationally Nimble and Adaptable, and Courageous Communication are all what parts of the Enterprise Strategy
What are Guiding Principles
This service may be recommended if a member is interested in investments due to a large inheritance
What is Navy Federal Investment Services
Cashier’s checks, US Treasury Checks and US Postal Money Orders are all examples of what types of checks for deposit
What are Next Day Items
This adds another layer of security to members accounts
What is 2 Step Verification
This is the number of branches we have worldwide
What is 355
This is the 5 year span the living Strategy is currently operating in
What is 2020-2024
This is one of our online financial resources we can guide members to use for a variety of topics
What is Making Cents
These items have a retention period of 2 weeks + current week in a separate file to ensure easier access if rescanning is required
What is the Branch Daily Work
This is our most recent online banking platform
What is V7
She is our current CEO
Who is Mary McDuffie
A commonly used term referring to having departments within Navy Federal work together and collaborate on ways to work towards the common goals and accomplish our mission
What is breaking down silos
You may recommend this product if a member is interested in purchasing land in Montana
What is a personal expense loan
The NFCU 1314, Current Rate Sheet and Funds Availability Schedule if requested all should be provided to what type of member
What is a Prospective member
This digital banking feature allows members to deposit personal and business checks safely and securely without having to visit a branch
What are Mobile Deposits
This is Navy Federal's Mission Statement
What is Our Members Are The Mission
This strategy will provide consistent, personalized, and radically simple experiences across member and team member channels through a common platform for mobile, online, and employee applications like OneView and USD
What is Omnichannel
Navy Federals commitment to get our members money back when they are a victim of fraudulent transactions made with the Navy Federal Visa Debit cards, Navy Federal credit cards and Go Prepaid cards
What is our Zero Liability Policy
This is the maximum cash-level amount for a cash box at a workstation with an adjacent TCR including the robbery funds, coin and unfit currency, during business hours
What is $2700.00
This allows you to securely store your Navy Federal Debit and/or Credit card details to make purchases with your mobile device at stores or online
What are Digital and Mobile Wallets