Fiber
maxTV Stream
maxTV
HighSpeed Internet
Who to Call?
100

Maximum allowed db loss from FDH to ONT

3db

100

Customer needs this account set-up for maxTV Stream

MySaskTel

100

This box should be wired on cat5e

5662, PVR

100

We do this after every firmware update on the NVG

Factory Reset

100

I need a new cable pair

Assignment (APSC)

200

Wavelength for GPON downstream

1490nm

200

Do customer’s rent the maxTV stream box

False

200

The device used for wireless TV boxes

VAP 3400

200

The first cat5 internet line is free

False

200

My Set top will not register

Wireline Service or BCIC

300

This light is green on the ONT when you have Light on your fiber

Network Light

300

You get this many hours of CPVR with maxTV Stream Intro

10 Hours

300

I can record this many shows at once, Copper and Fiber

2 Copper, 4 Fiber

300

The Gateways IP address

172.16.1.254

300

I have swapped an ONT with Dialtone

Provincial Switching Center (PSC)

400

This light is green on the ONT when you have programming and correct SLID

Management Light

400

I have this many concurrent streams for maxTVstream Intro, Plus and Premium

2 on intro, 4 on Plus/Premium

400
RSSI levels on set tops should be better than this number?

around -65db

400

First Eero pod is always connected how

Wired on cat5 - gigabit

400

I need more time on my job

Dispatch

500

ONU is needed for?

XGS, 600mbps and 1Gig services Symmetric

500

What is the minimum speed on DSL to qualify for maxTV Stream service

Internet 10

500

Press these buttons to reset the bluetooth remote

4&6 to unpair, 7&9 to reset

500

What is done to the gateway to enable Static IP

Bridge port 1 or enable LAN Subport 1

500

Customer does not know their MySaskTel information

Wireline Service