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How much does AT&T charge for a return or exchange restocking fee?
What is $55 per device returned or exchanged.
How are AT&T National Device Promotion (Premium Trade-in, Tiered Offer, etc.) credits applied to an AT&T Wireless bill?
What is over the installment
This AT&T Plan receives a $10 per line, per month savings on up to 5 lines with AARP
What is Unlimited Premium
When are customers CHARGED for the sales tax on each phone ordered?
What is once devices are shipped
This many billing cycles before AT&T promotional credits appear on a customer’s bill
What is 3
Which promotions can the Appreciation Offer stack with?
What is Tiered offer and Switcher offer
A Next Up customer who wants to qualify for the Premium Trade-In offer must do which of the following?
What is pay 100% of the phone installment plan
These are the best practices when porting a phone number in SARA Plus (there are 3)
What is confirm the number by stating it back to the customer
Pull up a bill to verify current provider port information
Call previous provider to verify PIN or request Port-Out PIN
The promotion a member will NOT receive if you provide them a temporary number
What is the Switcher offer
The customer that qualifies for the appreciation offer must be (blank)
What is the account holder
Any Note, Z, or S qualifies for (blank)
What is $800 credit
18 months or 50% device balance paid off
What is Next-Up