Princess 101
A wearable device that helps guest to open their stateroom and creates a connected guest experience
Princess Medallion/ Medallion Device
What Function Code can we see and update the Booking Information of the Guest?
CBOK - Change Booking
What are the two Cruise Fare Package that we have?
Princess Plus and Princess Premier
Which part in the Cruise Personalizer you can see the Onboard Credits of the guest?
Payments
Who is the Founder of Princess Cruises
Stanley McDonald
Captain Circle: After completing 5 cruises or 50 cruise days
Platinum
What Function Code do we use to Display Guest Details?
DPPX - Display Past Pax
Cost of Princess Premier per day per guest?
$80 per day per guest
What is the difference between a Cruise and a Cruise Tour
Cruise is only at see and Cruise Tour has a combination of a Land Tour and Days at sea
What do we call as the Best Wifi at Sea
Medallion Net
What do we call the Safe Mode in Polar Legacy
QBOK/Query Mode
What do we call our base fare that covers the core Princess MedallionClass Experience
Princess Standard
What tool do we use to tract medallion orders?
What year was the Princess Medallion Class launched?
2018
What do we call the loyalty program of Princess Cruises?
Captain Circle
What Letter do we use for the Name Change Reason Code?
C
If we are to offer excursions what tool are we going to use?
Cruise Personalizer
In what function code or page do we go in the yellow brick road if we are to collect payments?
Recap/RCP
What keyboard function do we use when we need to go back to the Cruise Consultant Menu?
F3
Personal Information
Payment Method
Passage Contract
Travel Document
Security Photo
What keyboard function do we use to go back one page?
F12
Give me 5 benefits if the guest upgrades to Princess Premier
Walk us through on how to get a voyage code
Go to Princess.com
Click Plan a Cruise
Find Cruises
Filter and then View Results
Click Cruise Details
Check Voyage Code in the Address Bar
Enumerate the 16 ships of Princess Cruises