Training
_____ training provides long-term focus to enhance individual and organizational capabilities for the future.
a. Informal spontanaeous
b. Mandatory
c. Outsourced
d. Developmental and career
d. Developmental and career
A person’s knowledge about other cultures is _____ component of intercultural competence.
a. a cognitive
b. a behavioral
c. a psychological
d. an emotional
a. a cognitive
_____ is the percentage of new hires that leave an organization in six months or less.
a. Tenure turnover rate
b. New hires failure factor
c. Employee upgrade rate
d. Participation rate
a. Tenure turnover rate
In training delivery, which of the following mediums is most likely to result in the active production of the skills and behaviors that will be used on the job?
a. Lectures
b. Podcasts
c. Simulations
d. Mentoring
c. Simulations
Which of the following is a disadvantage of e-learning?
a. It cannot be paired with simulation.
b. Presenting simple facts and concepts becomes hard.
c. It may cause trainee anxiety.
d. It lacks built-in guidance and help when needed.
c. It may cause trainee anxiety.
Which of the following is an example of mandatory training?
a. Anti-discrimination and harassment training
b. Problem analysis training
c. Leadership skills training
d. Employee orientation/onboarding
a. Anti-discrimination and harassment training
A person’s actions in cross-cultural situations reflect the _____ component of his or her intercultural competence.
a. cognitive
b. behavioral
c. knowledge
d. emotional
b. behavioral
_____ is the percentage of the total annual turnover that was made up of new employees.
a. Tenure turnover rate
b. Employee upgrade rate
c. New hires failure factor
d. Participation rate
c. New hires failure factor
In training delivery, which of the following mediums most clearly allows individuals to work through the training materials at their own pace?
a. Blended training
b. Teleconferencing
c. E-learning online training courses
d. Mentoring
c. E-learning online training courses
Which of the following is an advantage of e-learning?
a. It requires a very low upfront investment in time and cost.
b. It allows trainers to update content relatively easily.
c. It requires no support from top management for success.
d. It is applicable to all kinds of training.
b. It allows trainers to update content relatively easily.
The _____ protects an employer’s cost and time invested in specialized employee training.
a. express contract
b. social contract
c. training contract
d. quasi contract
c. training contract
Expatriates are trained on the _________ component of cultural competence when they take a course on the history and laws in the country in which they are being assigned work.
a. behavioral
b. psychological
c. emotional
d. cognitive
d. cognitive
In the context of the sources of information for needs assessment at a manufacturing plant, percentage of materials lost to scrap/waste would be considered ________ source.
a. a job
b. an organization-wide
c. an individual employee
d. a task
b. an organization-wide
The utilization of a pre-test and post-tests is mostly commonly associated with training _____.
a. evaluation
b. delivery
c. design
d. apprenticeships
a. evaluation
In a cost–benefit analysis, considering direct costs such as design, trainer fees, materials, facilities, and other administration activities are part of _____.
a. determining training costs
b. balanced scorecard calculations
c. calculating rebound metrics
d. conducting costs and savings benefits comparisons
a. determining training costs
According to the _____ Act, employees who are trained outside normal working hours must be compensated for their time.
a. Federal Employees’ Compensation
b. Black Lung Benefits
c. Labor-Management Reporting and Disclosure
d. Fair Labor Standards
d. Fair Labor Standards
Social skills training focusing on intercultural situations is an example of _____ training.
a. cognitive
b. behavioral
c. emotional
d. linguistic
b. behavioral
When used in the context of a needs assessment, performance appraisals are an example of a source of _____.
a. compensation analysis
b. organizational analysis
c. external analysis
d. individual analysis
d. individual analysis
Having trainees perform tasks that are part of the job is typically done to _____.
a. reduce training costs
b. save time spent in training
c. provide the trainees with practice
d. follow-up on training
c. provide the trainees with practice
The planned introduction of new employees to their jobs, co-workers, and the organization
Orientation
_____ training programs such as apprenticeships are of increasing use in today’s job market, yet remain relatively less common in the U.S. compared to countries like Germany.
a. Leadership
b. Vocational
c. Liberal arts and science
d. Remedial
b. Vocational
Also called onboarding, _____ is the most important and widely conducted type of regular training done for new employees.
a. coordination
b. retraining
c. skills upgrading
d. orientation
d. orientation
Imparting cognitive information and details to trainees is _____ objective of training.
a. a knowledge
b. a skill
c. an attitude
d. a leadership
a. a knowledge
_____ seek to reproduce parts of the real world so they can be experienced, manipulated, and learning can occur.
a. Games
b. Webinars
c. Models
d. Simulations
d. Simulations
The process whereby people acquire capabilities to perform jobs.
Training