MetroCare Health Services
Documentation and Regulations
Caregivers and Clients
Environment/ER/Disaster
Safety Plans
Miscellaneous
100

Name four or more services MCS offers.

What is .......AFC

GAFC

VNA

Preferred Behavioral Health

ASAP                              Lynn Adult Day Care

100

Within what time frame should progress notes and documentation be entered?

what is.....No More than 48 hours.

100

After admission into the program how often should a caregiver get a physical and a tuberculosis screening?

What is....Every two years.

100

If a fire were to occur at 125 Liberty Street, where do we assemble.  

What is the.....The Parking Lot corner of Chestnut and Frank Murray Streets.

100

Who should attend an MDT meeting?

What is....The Caregiver, the client, the Case manager, the Registered Nurse, a Clinical Supervisor and or the Program Manager or their designated Assistant.

200

When did MCS begin providing Services to clients?

What is.....August 2016

200

MassHealth requires the reporting of specific critical incidents involving the client; name 4 of the 11 categories they list.  

What is ....1. Death, 2. Exposure to Hazardous Materials, 3. Medications Errors/abuse, 4. All allegations of mistreatment or abuse, 5. Natural Disasters, 6. Communicable disease, 7. Injury Requiring medical treatment, 8., Significant Property damage, 9. Alleged criminal activity, 10. Media Involvement, 11. Other

200

What is the maximum time a client can spend hospitalized each year? 

What is .....40 Days maximum

200

How long does a family have to get out of a building that is on fire. 

What is...... No more than 2 minutes and 30 seconds.  

200

According to Massachusetts building codes, how many smoke detectors must a residential unit have.  

What is......Only one smoke/CO2 detector in a central location per floor is required.  

300

In what areas of the state can MetroCare provide services to clients?

What is.... anywhere in the state of Massachusetts.

300

When a client is discharged, name at least something that should be done specifically before and afterward?

What is ....To ensure continuity of services by making new referrals if possible.  To continue the client within 30 days after discharge to determine their current status and condition.

300

When should a qualified setting be evaluated?

What is....Prior to Admission, annually, if the family moves or if the client switches Rooms.

300

If a client cannot do a fire drill, what is the alternative?

What is...... file a 911 Disability form with the local Town/City dispatch or EMT/Police Department.

300

What is the youngest age a client can be in AFC.

What is..... 16.

400

What year was AFC started in Massachusetts and who did it serve at first?

What is..... 1984 and it was initially started to keep disabled seniors in their homes with loved ones rather than living in a nursing facility. 

400

How many different foster clients can any given home have?

What is......3 in total, whether they are adults or children.  DCF children count toward the state total.

400

In AFC who ultimately assesses whether a client can be left alone for up to 3 hours. 

What is ......The assigned Intake or ongoing Nurse and or a Social Worker. 

400

If a Nurse believes a client should not drive a car, what is the procedure?

What is.. inform the client, inform the PCP and file Form MAB107 (Request for Medical Evalution) with the Registry of Motor Vehicles.  

400

A qualified health setting inspection reveals that the family does not clean the unit according to what you deem to be clean.  Do you disqualify the home until they clean it to the standards you want? 

What is.....No.   If there are no actual unsanitary conditions that can lead to immediate health issues, then objectivity must be utilized.  

500

How many AFC client's, active and suspended, in total does MCS have as of March 29. 2023? 

What is .... is between 274

500

Can a client receive AFC and PCA services at the same time?

What is...... Yes, but only if they have Commonwealth Care Insurance.  CCA will allow 10 hours a week for respite of the Caregiver.

500

Can Children sleep in the same room with clients?

What is.......No

500

If you feel unsafe once you have entered a client's home what should you do?

What is......politely state you forgot something in your car or outside and you must leave.

500

A caregiver has 2 foster children from DCF in their home, how many more clients can they accept?  

What is ......One, because you can only have three foster clients regardless of age, and you can only have two Level 2 client's at any time.