Referrals
Can we accept a referral with out a doctors signature?
No. We must have either a hand written signature or electronic signature.
What is the insurance code for Medicare?
MC051
Who is our RVP?
Michelle
What clinic has an OT?
Acworth
When is it appropriate to wear jeans?
Fridays
How long are Medicare referrals good for?
30 days
Do we accept BCBS empire?
NO. These will be verified as in network but will later be denied.
Who is our DOFOO?
Kate Sandlin
What clinic does FCE's?
Powder Springs - Libby
How often should cash be taken to the bank?
Weekly on Tuesday
Once we receive a referral through doc routing what do we do?
Search for previous patients and then create a journey
When should you submit for CareSource Marketplace?
Same day
Who is in charge of each clinic?
Clinical Director
What clinic treats Pelvic floor?
Lost Mountain - Leah
Who is responsible for ensuring patients complete Keets?
Everyone
What should we do if we receive a referral with no demos?
Call the MD office and ask for the demos
Who accepts Peachcare and Medicaid insurance?
Results
Can PTA's treat Direct Access patients?
Yes, as long as their cosignor can.
What clinic has aquatics?
Douglasville - Chapel Hill
Where do you go to submit checkbox requests?
What all should a referral have?
Patient info, diagnosis / body part, and doctor signature
If a patient has a deductible that has been met and an OOP that has not, but has no copay or coins, what are they responsible to pay?
100% until OOP is met (estimated $100 a visit)
Who is our VPO?
Ben McCauley
What clinic specializes in neurological issues?
Kennestone
Who are the worker ants of the clinic?
Techs, because ants can carry between 10 and 50 times their weight.