Don't Jump the Gun (Time Matters)
We don't want Bugs?
(Infection Control)
Put it in Writing
(Paperwork, Etc.)
Location is Important
100

What time is tea/coffee served

When they arrive  before serving 1st course, after main course, when resident reqeuests it

100

How are crackers served? 

Using Tongs 

100

Name three charges that need to be recorded in the binder. 

1. Room Serve

2. Guest Meals

3. Alcohol Charges

100

When are cell phones allowed in the dining room? 

NOT during meal service times. 

200

What time is soup served at lunch time

Not before 12:15 p.m. 

200

What needs to be rotated at breakfast time? 

The condiments

200

Who takes trays to room?  

7 to 1 person does breakfast and lunch

_________ does supper. 

200

Where do I eat? 

NOT in the dining room or nursing station.  You can not eat during meal time. 

300

What time is soup and salad offered at supper time?

Not before 5:15 p.m. 

300

What needs to be worn during meal time? 

Apron from the time you start to serve drinks,  till you start dishes. 

300

Picking up trays from rooms is done when? 

After the meal, before the next meal. 

300

How many staff in dining room during meal service? 

Minimum of one while residents are eating. 

400

When are orders taken? 

After 1st course is cleared. 

400

While you are serving breakfast what needs to be worn? 

Hair net,  as you are going behind the servery.

400

How can noise be reduced during meal serve

Use the spatula to scrape dishes,  slow down when putting dishes in the dirty bins. 

400

How many servers in the kitchen? 

one at a time.

500

What time do meals start? 

Breakfast 8 am,  Lunch 12:15,  Supper 5:15

500

Name three times you need to wash your hands during meal service.

1.  When entering the dining room 

2. Before serving food

3.  After picking up dirty dishes. 

500

What are the alcohol procedures? 

Anyone with smart serve certification.  A full glass of wine, beer, or mixed drink is $3.50.   Half a glass is $2.00.   Mark it in the charge book, and get the resident to sign for it.  IF they are not listed on the front page,  you need to get them to sign the authorization form first. 

500

Where do the walkers go? 

Up the ramp, and in the bistro.   We don't want to block the elevator or fire exit.  THEY DO NOT go in the private dining room.