Things Patients Ask
The nurse needs to visit as per DOH regulation
Why do I need a nursing visit?
I don't know who my doctor is
Who is your doctor?
HHA eXchange
What computer program is used for client profile, field staff and clinical documentation?
Rectal temperature
What is the most accurate way to measure core temperature?
CPAP
What is the acronym for Continuous Positive Airway Pressure?
Unfortunately, the nurse can't diagnose or prescribe.
Can you send a nurse to check on me/my family member?
My HHA changes my dressing/provides my wound care.
Who preforms your wound care?
Customized eDoc
What is the new documentation note type?
95% or higher
What is normal pulse ox levels?
GI
What is the acronym for Gastro-Intestinal?
True Care doesn't determine the number of hours of HHA services, but we can contact the insurance company to make a request for you.
Can you get me more home health aide hours?
My home health aide gives me my insulin
Who gives you your insulin?
No later than Monday afternoon
When is documentation due?
98.6 F
What is normal internal body temperature?
NSAID
What is the acronym for Nonsteroidal Anti-Inflammatory Drug?
I will contact your coordinator for you
How can I reach my coordinator? No one answers the phone... Who do I contact with a complaint?
I am allergic to Sulfa drugs and peanuts
Do you have any allergies?
If it wasn't documented it was done.
What does the nursing supervisor say when the nurse is missing documentation?
The 5th vital sign
What is the pain level?
UTI
What is the acronym for Urinary Tract Infection?
Only care that is listed on the POC
Can the HHA provide care that is not on the POC?
I don't like to take pain medications because I don't want to become addicted
What medications do you use for pain control? Do you take pain medications?
Clear, accurate and accessible
What are the elements of compliant nursing documentation?
Improving the quality of life of patients with serious illnesses
What is palliative care?
What is the acronym for the World Health Organization?