Tech Pillar
Number 1 pillar
What is Technology Pillar?
Summary of all US Field Team Cases, Tasks and Events, Events Completed by Month, Task Status.
What is US Field Customer Service Dashboard?
The home page includes hyperlinks for this column and the "Full Address" column
What is GLID?
This template is ONLY used when visiting Walmart and SAM's Club stores
What is Walmart/Sams - Retail Store Visit FY24?
Clicking on Administration then Manage users allows you to
What is adding or modifying a user profile?
How do I?
What is TechTalk?
You’ve just created a quality case, you will assign the case to this team/person
Who is myself (yourself)?
The pillar responsible for developing Simple View
What is the technology pillar?
this selection is enter when your GLID isn't an option
What is "My GLID is not listed"?
A version of the calendar that allows you to view order and collections separately.
What is aggregated view?
Curriculum for New Kids on the block
What is myCHEP and Saleforce Training?
A new supervisor has been hired
what is - change the primary contact
Glid, "details", "account information", scroll down to "primary contact" and "save"
Slice and Dice your accounts
What is Location Size?
Template used when visiting DCs or Manufacturers
What is Customer On-site Visit Template?
Clicking on Menu, then Orders/Collections, then Supporting documents
What is Retrieving BOL?
SOP created by the TECH pillar are stored here
What is the field customer service FY23 files tab?
I need help from anyone, so I will post a message to this chatter group
Who is @helpme?
This is the title for the report's home page central graphic
Accounts by City?
Breaking news alert
What is heads up?
This is how far back data can be pulled from the Transaction Activity Report
What is 2 years?
US Field Teams 7-11 for metrics
What is Simple View?
I have 10 digits that are unique to me, I’m used for reference, what can I be?
What is a GLID?
Account Owner, Logistics Info, Related Contacts, and Account Team can be found here
What is account details window?
Quality, Logistics, Account Health, Special Projects/Cost Savings Opportunity, Audit
What are the 5 "Customer Main Concern" options in the Customer On-site Visit template?
This report provides snapshot of all movements per month period
What is Stock Balance Report?