During the Pre-sale
This team is responsible for all sales (new programs and expansion of existing partnerships).
What is the Partnership team?
This role orients the Learning team to a new project, explaining what we know about scope, timelines, etc.
Who is the PM?
The document we use to capture every element of a course that will appear in the LMS.
What is a blueprint?
This team provides credentials for new team members and access to University systems
What is the Noodle Support Desk?
The role that triages requests for changes to a course once it has been built/gone live.
Who is the Director, Course Operations? (Steve, Kaylin, Jackie)
This office scopes out the potential cost of Learning's engagement in a potential project.
What is the PMO?
This role designs and leads the faculty journey process up to the handoff to the Lead Learning Designer
Who is the Learning Architect?
This role is responsible for coordinating all the LDs on a project, ensuring the work meets our quality standards.
What is the Lead Learning Designer (LLD)?
The role you'd go to if the program wants to add a course to a build wave.
Who is the PM for the project?
One of the responsibilities of this role is to use data to create recommendations for program improvement.
Who are the Learning Architects?
This document outlines the work (deliverables), timeline, and cost for a new project and is shared with the University.
What is an SOW (Statement of Work)?
This role is responsible for the engagement experience of the University across all relevant service teams
What is an Engagement Manager (EM)?
The team responsible for graphics for use in ILOs or Canvas.
What is the media team?
This team can give you insights into the student experience, including results from student survey data about the program
What is the Student Support and Placement team?
They keep an eye out for new learning services opportunities within an existing partnership
What is the responsibility of everyone on the learning team?
This role/person represents the Learning team during the Sales process and often demonstrates what we can do to prospective faculty
Who is the VP Learning Partnerships or Brandon Martinez?
This team integrates all the university’s data systems with Noodle’s.
What is the Tech Product Team (including Solutions Architects specifically)?
The role/person who has their finger on the status of all the build budgets/SOWs
Managing Director/Strategic Initiatives, Matt Parker
In addition to blueprinting a course, this role manages the day-to-day relationship with the Course Lead during the build process
Who is the Learning Designer?
The mission of this team is to drive the development of ever-improving learning experiences known for effectiveness, inclusivity; delightful innovation, and inspiring others
What is the Learning Team?
This team fields initial questions about whether the Learning team has capacity for a new project.
What is the PMO?
This team creates student personas and advertising strategies for the program based on the new Unified Discovery Process (with Learning)
What is the Marketing team?
This person transforms the Blueprint and Storyboards into the Canvas Course
Who is the Learning Technologist?
This team, led by this person, finds tech-based solutions to some of our learning challenges
What is the Product Team, led by Iam Williams?
This person, known affectionately as “Hurricane,” is a successful youth volleyball coach.
Who is Phil Autrey?