Filters
Account Activities
EPIC Basic
Codes and action
EOB
100

This code is used in the value box for the small balance filter, what is it.

3005

100

I am used for noting a small balance adjustment

1213

100

I am the code used to issue an insurance refund check.

4007

100

how to do I get rid of a contractual write when it's not needed

what is right click and select Void/reverse then 2
100

This is the section where you find the member ID on an EOB

Claim Information

200

This filter is used to balance out an account that has the same amount in the self pay as the insurance. 

What is Visit balance

200

298 is the activity for what?

What is smart text letter (PORR LETTER) will be okay too.  

200

What tab do we select to get to the Overposted WQ 

Credits Tab

200

How can I look at the EOB of a payment

what is right click and select Remittance image or scanned image.

200

These are the three most used PR codes on insurance EOBs

PR 1-deductible

PR 2- co insurance

PR 3- copay

300

What is the first thing you select in setting up small balance filter.

What is Credit Record

300
I am issuing a refund, what activity will I use.


what is 1210

300

How can we change from CA to NORCAL region

Change context

300

what is the cost to collect code

what is 208634

300

The Tax ID is located in which section of the EOB

Trace information and sometimes payee information

400

what valued are used for the Credit Record >> ETR >> Matched History Group>> Matched History Un-match Comment filter?

What is Audit and Void


400

A 298 account activity was done but what is the Letter template used to promp a letter for us to edit

58137

400

How can we filter the workque list?

 what is Select new filter, type insurance select hide empty, show only current service area.

400

This is what I do to make a note on the account.

what is select the HAR go to Hospital account activities.

400

EOB code CO 45 is used for this reason

Difference between what the payer allows vs. billed amount

500

By Clicking this on Workqueue screen in Epic it start the process of setting a filter

What is Set/edit filter?

500

 what is the smart phrase used to bring up the PORR letter

.CRRECOUPMENTRQUESTLETTER

500

this is selected to change columns. 


What is the wrench and then Modify columns?

500

How can I find out why a CPT was voided

right click the CPT and look at the right pane under summary. Insurance payment right pane under history tab can show this information.  Also under view notes. 

500

We billed $30.00, insurance paid $20.00 and left $5.00 to patient with a $5.00 CO 45.  What is the allowed amount

$25.00  (Insurance payment plus patient responsibility)