BINDS
Typically what time & date do you bind an I/C policy?
The time and date you receive request.
Within what time frame should the introduction call be made?
Within 24 hours of the welcome email confirmation.
What is occupational accident?
Coverage that provides benefits for certain injuries that may occur while the insured is on duty and under dispatch.
When changing the value of a unit, what is the proper wording for the EOC?
AMEND STATED AMOUNT ON YEAR, MAKE, VIN
What qualifies as a Code G in an MVR?
Clear MVR
After clicking "quote", you realize there are errors in the payment screen. Who do you notify?
Your designated account manager.
When should all entry be completed for a new account?
The day the new account email was received.
What does non-occupational accident cover that occupation accident does not cover?
Hernias and hemorrhoids
What documents are prepared if passenger accident is effective for 30 days or less?
EOC
Who do you task for a request for losses?
Zone 1 AUW
What email is used for a DNC?
NONE@NONE.COM
After receiving the acceptance of quote, how long do you have until letting your senior AM know it has been completed?
2 hours
As of this year, what year would a power unit need to be made in order to be denied coverage due to age?
1997 (Over 25 years old)
If you are removing a lien holder, what letter should be processed?
Remove Lien Holder Loss Payee Letter
If there is missing information on the application that cannot be obtained from other documents, what should you do?
Call the applicant, or MC if not allowed to contact applicant.
If a driver puts their height and adds 1/2 after the inch (ex. 5'2 1/2) what do you do?
Round down to the nearest inch.
If the daily contact does not answer your initial call, after how long should you follow up?
30 days
Name 3 of the 5 worker's compensation coverage risk types.
Casual Labor, Fleet/Team Driver, Home Delivery Helper, Sole Proprietor, and Corporate.
On the deleted additional insured form what is the manuscript?
Remove Addl Ins on NTL/Phys Dam eff XX/XX/XX
If an applicant is requesting coverage that the MC does not settlement deduct for, what should we tell them?
Refer them to Direct Pay.
What is the first thing that pops up after clicking "apply for coverage bundle" in CBA?
Inception date
What do the 2 zip files attached on the introduction email contain?
Applications, NAIT Program Coverage Premium Sheet, and the motor carrier information guide.
Physical Damage with diminishing deductible reduces the insured's deductible by how much if the covered auto has had no loses for 12 months?
25%
What is the endorsement code for amending equipment unit number?
Unit # change
At what percentage of non military disability rating do we need to obtain a completed additional information form and current long form DOT?
40% or higher