Client Services
This group of employees is often referred to as the face of the company.
Who is the CS or client services team?
This is the average amount of time required to retouch a single image.
What is 10 minutes?
A type of tax-advantaged defined-contribution plan that helps employees save for retirement
What is a 401k plan?
This parent company of Filemaker Pro is also known to "keep the doctor away".
Who is Apple?
Dormant, TOP 100, and New Clients are the 3 target segments for this Gittings marketing strategy.
What is the outbound sales strategy?
There have been 39 of these professional sporting events held around the world since 1985.
What is Wrestlemania?
This new technology is allowing Digital to retouch photos more efficiently.
What is AI or artificial intelligence?
A financial statement that lists the company's assets and liabilities and equity.
What is a balance sheet?
This is the most frequent comment from customers during a photo session.
What is "I hate having my picture taken"?
This professional industry will be the company's next target marketing vertical.
What is accounting or consulting services?
This is the average amount of time required for a full ticket resolution in Zendesk.
What is 1.4 hours?
This non-standard type of digital re-touch is most often requested by Gittings' customers.
What is: shave off 10 lbs, or make me look younger, or add hair to my head, or change my outfit, or put my head on another body?
This happens when chefs are put in charge of the company's accounting team.
What is cooking the books?
This type of email requires a rod, a reel, some bait and an on-line criminal.
What is a phishing or "fishing" email?
112 of Gittings customers are represented on this list of the largest US based law firms.
What is the AMLAW 200?
There have been over 2,400 of these closed since May 1st this year.
What is a Zendesk ticket?
437 cups of this beverage are consumed by Vi each week.
What is instant coffee?
An accountant makes this when he debits the milk, credits the foam, and enjoys the frothy balance
What is Cappuccino?
Changing the workflow for our photographers is facetiously compared to this delectable type of dessert.
What is a piece of cake?
Personalized Service, Quality & Professionalism, Technology Solutions, Trusted Partnership, and Creativity - these are the foundational or core principals of the Gittings ______.
What is our brand? (these are the 5 Gittings Brand Pillars)
This is one of the biggest daily challenges that the CS team has overcome.
What is connecting the photographers calendars?
Rounded to nearest 1,000, this is the number of images processed by Digital in May and June of this year.
What is 5,000 images?
$10 Million is the target for this portion of the Gittings V/TO (or vision / traction organizer).
What is the 3-Year Revenue Goal?
Our company currently has about 730,000 of these items stored in the Clients folders.
What are photo images?
This outbound sales strategy is also a great technique for selling refrigerators.
What is a cold call?