PORTFOLIO OPTIMIZATION
This team spends a lot of time coordinating special activities required for the Manulife Real Asset Fund?
What is Wealth Initiatives Team (a.k.a. “MIM Pooled Fund Ops”)?
This team is the main business owner of the investment accounting system including daily support of Back Office and Accounting Operations globally.
What is Accounting Operations Solutions & Initiatives
The value of a fund’s assets minus the value of its liabilities.
What is Net Asset Value?
This team is responsible for institutional client reporting for all north America managed clients in Canada, USA, EMEA and accompanies the institutional clients from the RFI, prospect stage, through onboarding, to all active life cycles, we are responsible for all client reports and any and all adhoc client inquiries.
Who is Client Reporting
This function performs periodic monitoring/reporting of liquidity risks across all GWAM Portfolios globally and provides stress testing results of GWAM AUM and Fee Revenue to Manulife’s Board Risk Committee.
WHAT IS GWAM Investment Risk Oversight
This team coordinate the movement of internal cash & securities transfers using the Transfer Origination Automation System (TOA) on behalf of various business units & Provide support and resolution when trades from the various systems are not STP into SCD.
What is Investment Accounting Cash and Transaction
These 2 teams share this mission statement: “Empower investors with pioneering digital analysis, robust reporting capabilities, and exceptional support.”
Who is Investment Performance & Analytics (IP&A) and Client Reporting Teams
This department meets with our institutional clients in Eastern Canada to carry out performance reviews, attend Investment committee meetings, looks for cross selling opportunities and takes care of their day to day needs
What is Institutional Relationship Management (Charles, JM & Neelam)
This team will be implicated whenever our Canadian Product Partners want to make changes, additions or terminations at the “fund level”.
What is Fund Events?
This team’s mission is to mitigate Manulife’s financial and reputational risk associated to NAV errors published to the market
What the Global Fund Oversight team?
This team is responsible for the completeness, accuracy, and timeliness of SCD data flowing to IDDL and downstream applications via an automated Control Framework consisting of Accounting and Business validations and act as the central point of contact for MIM operations.
What is Institutional Investment Accounting
Manulife’s Canadian NAV Agents.
What is RBC I&TS, State Street and CIBC Mellon?
This department is responsible for all the funding and trading of Canadian funds and provide reconciliation services for the Mutual Funds business as well as the Canada Retirement MPS Stock Plan stock plan business.?
What is Trust Accounting?
This department meets with prospective institutional plan sponsors to promote and sell MIM strategies
What is Institutional Sales
This team ingests Simcorp Dimension (SCD) security level portfolio data to their several vendor applications to support the investment performance analytical needs for these internal stakeholders - Portfolio Managers (PM), Client Portfolio Managers (CPM), Relationship Managers (RM), Client Reporting (CR), Global Investment Performance Standards (GIPS), Product, Investment Risk, Marketing (Retail), Institutional Marketing
Who is Investment Performance & Analytics (IP&A)
The threshold for material NAV errors in Canada
What is 50bps?
This department leads and coordinates our efforts with investment consultants such as Mercer, Aon and Normandin Beaudry (to name a few)
What is Consultant Relations
This team is responsible for the calculation and maintenance of the MIM (Public Markets) internal performance book-of-record; for producing relative performance attribution results; for calculating portfolio level aggregate characteristics and analytics; for providing other value-add analysis as needed/requested by internal stakeholders; and reporting for internal (front-office) and external (client reporting) consumption.
Who is Investment Performance & Analytics (IP&A)
This team wants to understand root causes and identify action plans whenever something goes wrong in the Operations daily activities.
What is Controls and Governance (also known as Risk and Controls)
This team oversee all the investment accounting and downstream GA data requirements for all asset classes in SCD. We act as a trusted advisor on new investments and complex transactions to ensure they are effectively implemented to allow for scalability of the processes.
What is GA Investment Accounting
This team is Manulife Canada Retail’s team watchdog and monitors daily transactions in our back office system to ensure that no fraudulent transactions take place.
What is Fraud & Strategy team (also known as Risk and Controls)
A sum of money paid regularly by a company to its shareholders out of its profits.
What is a dividend?
I recently joined Manulife GWAM Ops team and I am located in Montreal. As part of my daily tasks, I support other teams such as the Fund Oversight team and the Tax Service Team in working with Risk Management and Internal Audit.
Who is Jean-Philippe Villeneuve (Controls and Governance team)
He is responsible for developing/maintaining risk solutions to enable monitoring of portfolio risks globally.
Who is Cyril Batkam
This new team acts as a key escalation point for reconciliation issues and will provide root cause analysis, and targeted solutions to prevent re-occurrence
What is Investment Operations Controls & Governance