Culture
The keeper of the culture in Crown Council
Who is Steve Anderson?
A reason not to insert a crown, debond ortho, or insert denture
What is a balance to be paid on their account?
What the abbreviation of LSB stands for.
What is "Look. See. Book."
What we call our morning huddle.
What is Morning Opportunity Meeting?
One of the main reasons people clench their teeth.
What is a "tongue-tie"?
What we want to be instead of a finger-pointer
What is a problem-solver?
The cost of a sleep appliance
What is $2600?
The percentage of total doctor production that needs to be scheduled in the morning.
What is 80%?
What is "routine exam"?
A "clean room indicator".
What is a new patient napkin, a cup, a tissue, disposables ready?
What do we call "being late"
The amount we set that requires a financial arrangement
What is $250?
What is 24 hours before?
We find the patients _______ in order for them to get the treatment they want.
What is "M&M"?
What CBCT stands for.
What is "Cone Beam Computed Tomography"?
Our 5 office values
Honesty, Trust, Communication, Respect, The Golden Rule
90-day net collections goal
What is above 100%?
Daily office collections goal
What is $9,358?
The kind of questions we ask in order to find the M&M.
What SWOT stands for.
Strengths, Weaknesses, Opportunities, Threats
What is a happy, paying patient who refers their friends?
The percentage added to any credit card or debit card processed with Blue Yonder.
What is 3.95%?
The amount of new patient blocks/week we need.
What is 8/week?
The type of psychology when we are telling our team members information regarding our patient, within earshot of the patient.
What is overhear psychology?
The contents of a basic kit.
Mirror, explorer, 2 pick ups, PFI, spatula