ETE people
This is our CEO
Who is Noah
This customer retired last year, His shop is now a taco bell
Chris at Transmission clinic
This is their engine vendor
ATK
A case should only be sent to diag needed once the vehicle is with this person
the person or shop willing to do the warranty work
our most popular part number
T282018
This person is the founder of ETE and just recently stepped down as CEO
Sam
This is the only ETE customer we allow to pay with a check by simply providing us the check number
Who is Dystards
of the product types that ETE offers, these are the ones not sold to Oreilly
engine, differentials, EV battery
the amount we'll pay for a reflash if the customer is able to do it themselves without outsourcing it
0 - we only pay if the customer has to pay someone
This is the cost a customer pays to add premium labor
$150
This person has worked as a CSR, on the catalog team, and most recently as part of ETEsync on the systems team
Nick Smith
this is customer number 39114
Wendell
The city and state of Oreilly corporate
Springfield MO
These two fields should be filled out in Paradox before sending to a tech
miles and sf case number
The amount of buildings owned by ETE
6
In paradox this gal is 1515
Who is Maggie?
These two customers both reside in popular bluff MO
Who are Billy at bluff and Brian at Quality tech
This persons Title is Labor Claim Supervisor
who is Randy DeRossett
his question can be asked in order to determine if the shop qualifies for labor
Who installed the original unit
This is the total number of pods, both existing and disbanded that have existed in the CSR dept
6
This person's title is Vice President of operations
Who is Ben Stern
the second biggest retail customer that pod 1 handles
Autowares
(auto alliance also accepted answer)
this is Oreilly Auto Part's stock symbol
ORLY
Some dodge families such as a 48RE come with this, which a customer may mistake as being incorrect as its a universal fit
Hayden cooler
This is the private equity firm that recently pruchased part ownership in ETE
Gage Captial