Staff issues
A Staff member continuously calls out on weekends What do you do?
Policy 135 series
Talk to the staff member for the reasons.
Require a doctors note if this is a pattern.
Tell the staff member the why of weekend assignments and expectations and consequences.
Reschedule missed weekend ASAP.
Naloxone Administration program is found in which OP?
750.4
Definition of team building?
Team building is the process of using daily interactions, activities and exercises to organize a group of people into a cooperative and cohesive group.
The goal is to encourage members to work together to accomplish shared objectives.
What is a healthy work environment?
A healthy work environment as a place of “physical, mental, and social well-being,” supporting optimal health and safety.”
Type II diabetics always have a snack bag ordered T/F
False
Audit sharps count sheet have missing days what are the next steps?
1. Gather information - Daily assignment sheet who was assigned, Charge nurse of day/shift of variance
2. Discussion with individuals involved including written statements
3. Notification through chain of command through Nursing and Facility Unit head
4. Correction of broken process (PDSA)/Counseling of individuals/Increased monitoring of process
Emergency equipment and care is which policy?
720.7
What are the benefits of team building?
Employee satisfaction and retention, improved performance as a team, setting shared expectations, increased creativity, finding hidden talents and mentoring leaders.
Why is a staffing schedule important in healthcare?
Form of organization of healthcare workers needed to meet the needs of the patients and level of care that is being provided.
A communication tool to all staff of assigned workdays and shifts needed to provide care and balance work life needs.
What type of dressing is placed on a burned area for the initial bandage during an emergency?
Cool water, cool cloth, loose gauze/non stick bandage
Professionalism in the work place - Staff yelling at each other What do you do?
1. Immediately separate the staff.
2. Have 1:1 conversations with each staff member and if possible a dialogue with both to resolve
3. If staff are unable to stay professional, send them home notify HR and regional nurse
4. Document incident for fact file.
5. OP 135.5 Form Report of Workplace Violence
Infectious diseases everything you need to know is in which policy series?
740s
Name 3 ways to build a team
1. Building trust - Respecting each other
2. Create dependability - ground rules, fairness and consistency in actions and expectations
3. Strengthen helpful communication - Don't email if in the same space - take a walk or phone call
4. Constructive dialogue and feedback
Name one of the 5 best practices for creating a schedule?
Nurses voice their preferences and understand that a balanced schedule is the expectation.
Staff schedulers to create the schedule and deadlines to submit time off and have schedules out
Assignment of weekends and holidays on hire
Allow staff to swap shifts within parameters and notification of supervisor
Standard work hours for 24/7
Describe Blood pressure that is insufficient to maintain perfusion is called?
Hypotension
Staff member with clothing that violates policy such as T-shirt with an offensive slogan, cut off shorts and flipflops is at their desk. Next Steps?
1. Print a copy of Policy 105.3 to share with the staff member when you speak to them in a private space.
2. Allow the staff to explain their reasoning for their attire.
3. Option to send employee home to change or if employee is unreasonable home for the day. Notify HRO and regional nurse manager.
4. Unpaid administrative time has to be approved by HRO/Regional nurse
Health records have how many sections and which policy?
6 or 8 sections OP 701.3 attachments 1 and 1a
Name some team building activities
1. Natural day to day interactions - politeness, body language - The leader sets the tone for the day.
2. Internal get to know you meetings, staff meetings, celebrating birthdays etc.
3. External forces using outside facilitators, attending outside conference, reading, audiobooks etc.
What does efficiency and effectiveness in delivery of healthcare mean?
Efficiency - Delivery timely and sufficient healthcare?
Effectiveness - Process of providing care while having the best outcomes
What is a collection of fluid in the abdomen and what organ is it most often related to
Ascites - Liver/Kidney failure
Staff report receiving unwanted pictures of other staff members or post on social media and respond back that this will be settled at work - VADOC What do you do?
Alert the HRO at your facility immediately as well as the unit head and regional team. Decide if staff should be sent home or if there is a threat to personal safety with your HRO/RNM.
DOC employees should not post personal photographs or provide similar means of personal recognition that may cause them to be identified as a sworn employee of the DOC. Employees must not imply or state that they represent the DOC.
Social Media OP 135.6
Inmate refusal of treatment form is found in policy?
OP 720.1 Form 720-F34
Name the things you would consider when planning and doing a team building exercise with your team
Team Demographics - What will capture people's attention and be the most effective
Team Size - and time allotted for activity
How much fun do you want to have?
What is the definition of staff scheduling
Staffing is the provision of an adequate amount of staff and the right mixture of personnel to give proper patient care at a particular time.
It is the process of ensuring the adequacy of skilled staff to accomplish organizational goals
What are the 9 medication rights
1. Right Dose 6. Right patient
2. Right Medication 7. Right of refusal
3. Right Route 8. Right reason
4. Right Time 9. Right response
5. Right Documentation