Resume and Interviewing
Behaviors, Values and Communication Skills
What are employer interview goals?
Note-taking software.
What is OneNote?
Internally, through observation and reflection.
What is introversion?
Video Conference, In-person Meeting, Voice to Voice using Zoom or Teams, Email, IM, Text.
What are Allstate's Virtual/Hybrid team communication methods?
Caring deeply about your team, being vulnerable and courageous, and being a skillful listener.
Not the deciding factor, bit it could put you over the top.
What is the value of a professional resume?
63% increase in employee productivity
58% return on profit margins
52% increase in customer retention
51% increase in employee retention
What companies with Employee Engagement Programs report?
Thinking and Feeling.
What is how we make decisions?
Body language and tone of voice.
Forming, Storming, Norming and Performing.
What are stages of team development?
Chronological, Functional, Combination.
What are types of resumes?
#1 Driver of employee engagement.
What is employee recognition?
Sensation and Intuition.
What is how we take in and process information?
Allstate's guide for understanding communication risk and relationship risk.
What is Allstate's Communication Method Matrix?
Monthly reports are shared with the whole team, Celebrate life events, put pictures in emails of families, pets, hobbies, etc.
What are connection ideas for virtual teams?
Empathy, Emotional intelligence, Emotional control, Communication skills, Self-Awareness
What are soft skills that matter?
Timely, Specific, Genuine, Equivalent, Meaningful, Motivational.
What are the guidelines for effective recognition?
What are colour energies?
Allstate's Auto VP of Claims Delivery?
Who is Craig Edmonds?
This leader spent a short stint in Property and the remainder of their 26 years in Auto and is currently the Claims Director for Auto Virtual.
Who is Sandee Lindorfer?
Situation, Task, Action, Result.
What is the S.T.A.R method?
Physical, Career, Financial, Social, Community, Emotional.
What are the six elements of wellbeing?
Understanding Cool Blue, Fiery Red, Sunshine Yellow, Earth Green.
What is adapting and connecting with others?
Improper Denial Handling, California Training, Total Loss.
What are the projects our AVAC leadership Development team is working on?
Tanner Sitar, Devin Larsen, Frank Incorvaia, Trisha Good, Barry Geiger, Justin Matelski, Josh Smith, Chris Jackson, Joe Small, William Gockel, Ashley Meyer, Monty Wonnacott, Adam Forhan, Patrick Sullivan, Edward Andrew, Brandy Bragg.
Who are the members of the inaugural Auto Virtual Leadership Development Class?