Fire up the team
Gold Standards
Aces in their places
Chef/Levels
Moving with Urgency
100

Who fires up the team? 

Manager 

100

Do we offer crowns to adults? 

Yes 

100

What tool do we use to put ACES in their places?

Position Chart 

100

Can whoppers go on level? 

NO 

100

What is the Window time for a 1 window restaurant? 

1:30

200

What is the best way to fire up the Team? 

Communication 

200

What number do you press when heating 2 Whoppers?

200

When are you required to fill out the positioning chart?

At least the day before. 

200

What is the hold time for lunch sandwiches on the Heat Clute? 

1o minutes 

200

What is the window time for a 2 window restaurant? 

1:15 

300

What does the manager do at the beginning of the shift? 

Coach in the team. 

300

Does the manager need to wear a headset when running a shift? 

Yes 

300

Where is the position chart located? 

Command Station/ King board 

300

What is the hold time on Breakfast Sandwiches? 

20 Minutes 

300

What does C.A.R.E. mean?

Connect, appreciate. Respect, Everyone 

400

What are 3 things that can be discussed when coaching in team members?  

Goals, task, procedures, policies, rules, Cleaning. 

400

How much of each condiment comes on a gold standard Whopper? Must list all ingredients and the oz amounts. 

3/4 Mayo 3/4 lettuce, 2 tomatoes. Salt and pepper 1 trigger. 0.10g, 4 pickles, 1/2oz of ketchup, 3 rings of onion. 

400

What would happen if you had the wrong people in places?  

Slow Service, wrong orders. people upset, get behind. 

400

Where do you go to find out how much prep needs to be done for the day? 

Chef 

400

When can you pull a car? 

When the next order behind the car is ready. If there are more than 10 items. If the manager tells you.