Time Management
Prioritization, Effective Scheduling, Delegation, Eliminating Distractions, Revise and Adjust. These are 5 core principles of this important Leadership Skill
This is the first step of solving a problem
What is Finding the root of the problem?
CSR is an acronym for this job position.
What is Customer Service Representative
Grouping time to complete similar task together is better known as this Time Management Method.
What is Chunking.
Also acceptable: Batch Processing
In order to find the root of a problem, this is the 1st step you take.
What is Asking the right people the right questions?
These are rules that project a professional image over the telephone
What is phone etiquette?
These two categories are used for determining the priority of tasks.
What are High-value and Time-sensitive.
What is an alternative solution?
This is the confidence to say what you need to say in a given situation.
What is assertiveness?
These small moments of wasted time can cumulatively eat up your day with unnecessary tasks pulling you away from actual priorities.
What are Time-Stealers.
Paying attention to key criteria such as costs, time constraints, and alignment with organizational goals are things to consider when making ________ _________.
What are smart decisions?
DAILY DOUBLE
This is the ability to identify with and understand other people's emotions
What is Empathy?
What is White-Spacing.
Majority, Consensus, Delegate, Authoritative, and Consultative are different types of what?
What are different types of decision making?
If someone were to give information or criticism intended to state how improvements can be made, they would have given _______.
What is Feedback?