We'll make sure you're ok
False Reassurance
Spoken word
Verbal
Being devasted from constructive criticism
Non-aggressive (passive)
Prioritize care
Planning
Understanding care based on cultural backgrounds
Madeline Leininger's Culture Care Theory
Everyone feels like that
Simple Answer
Body language
Nonverbal
Telling someone "That's tough" when a new rule is implemented and they're upset
Aggressive
Assist RN to make goals
Planning
Consists of self-care goals, self-care not being met, and nurses empowering self-care
Dorothea Orem's Self-Care Deficit Theory
If that was me, I would have the surgery
Giving Advice
Feeling tone
Affective
You request to speak privately to someone you have an issue with
Assertive
Subjective & Objective information
Data Collection (Assessment)
First nursing theorist who emphasized the environment
Florence Nightingale
Don't you think you should eat less since you're overweight?
Judging
No opportunity for feedback
A patient stating "you obviously don't know what you're doing"
Aggressive
Compare outcomes with goals
Evaluation
Common needs that are arranged in order of priority
Abraham Maslow's Human Needs Theory
I can't believe you're scared of a shot!
Belittling
Equal contribution
Two-way
Non-assertive (passive)
Implementation
The psychiatric therapeutic relationship between patients and nurses where clients seek help and nurses empower them
Hildegard Peplau's Interpersonal Relations Theory