MOP/Dashboard
Readmission Process
TSCs & Admins
Business Programs
Miscellaneous
100

Channel that tells me the student will need to either Pay In Full or is eligible to use the Payment Plan.

What is Hold Chanel 

100

Student clicks "Agree" The student is agreeing to.....

What is Agree to Terms and Conditions regarding the programs update and they will be enrolled in newest most updated program.

100

Business TSCs are....

Who are Queenah and ShawnKenya?

100

BS Healthcare Management recently changed it name. Name the new Program code & catalog term code.

What is BSHA 202309

100
We need what to request a PLA

RATE

200

Chanel we see the SVVRFY 

What is Requirements (RRAAREQ)

200

The date click "Process In Banner" 

What is the day we add the student to the roll?

200

To get a PLA request to our TSC we do the following...

What is Confirm RATE is complete, Submit a Readmission case and assign it to the specific TSC.
200

2 programs have program requirements; name the programs and the requirements.

What is BS Accounting or BSBAAC & Master's in Accounting or MACC, Professional Licensure Disclosure & sometimes the Accounting MOU?

200

Name something our Admins do for us.

Drop students on Start meeting, Drop students from cases, help us fix odd errors. 

300

Channel we Tuition Billed.

What is Account History?

300

Who sends the AZ EA to the student?

Beth Whiteman

300

3 things our TSCs do for our team.

What is Work with Amazon Students, Cases, Complete and Close all cleared files after start meeting, 40 codes, PLAs, Double Check List on the FA Report, Request SAP requirements be loaded in Student Forms

300

BSBAHR recently updated, the new catalog term code is.....

202304

300

Deadline to add students to the roll is...

The first of the month prior to start date.

400

In the Hold Chanel you may see NP. NP stands for....

What is Not Payment Plan Eligible?

400

The stage "Finance Review" what happens in this stage.

What is student's tuition will bill after 24 hours and RAC will be working with student to clear to start. 

400

TSCs will request SAP requirements be loaded in Student Forms; how do they know which student to this for?

What is Student Facing RACs need to chatter them.

400

Before adding a student to the roll we confirm....

What is All outside transcripts are on file in OnBase.

& if using FA - FAFSA is on file. 

400

FAFSA Reject means.... the student will need to do .....

What is we don't have the FAFSA, student needs log into FAFSA and complete the missing information

500

The channel we see what the student has requested for loans.

What is Terms and Conditions

500

Academic Review Notes tell us.... what

What is quick view of what student is enrolling in, what is needed. This helps anyone who takes a hunt call to know quickly how to help the student. 

500
Name two TSCs from another college.

Who are 

College of IT: Alyx Webster & Amanda Medau

School of Ed: Zach Meyer, Josh Wooten

School of Health: Ulu Fano, William Jones  

500

Name 2 programs students could be interested in and deciding between.

What is IT program and BSBAIT

Accounting & Finance

500

Name something specific you learned that was unexpected.

Your Answer