Jeopardy

Customers

100

2023 Classrooms

Which Classrooms That We Definitely Haven't Created Yet, are Showing for Godolphin?

200

Google config document

Which site called JW 9 times this morning to ask for a Google Config document. And then a tenth time on asking how to fill in each of the boxes.

300

SIMS No Likey

Which customer wants us to undo their Summer 2023 MIS move from Bromcom to SIMS as they hate it?

International Customers

100

Ransomware'd Server

Which Site Enabled RAT on their old, Ransomware'd Server that they're still running?

200

License Not Valid

Which site opened up StatusViewer from a hard \\OLD-SERVER\C$ URL, and then complained the license wasn't valid?

300

Integration DB

Which Customer asked if we Integrate with Integration DB, their home-made SQL database that integrates with iSAMS and SIMS and pulls all data? (not actually built yet and no clue on how to)

The Team

100

Connection Issues

....

200

Wrong Server

Which Consultant contacted JW twice in a day last week, saying they couldn't find our installation on the non-installation server?

Hybrid Cloud

100

My Update Button Doesn't Work

Which Customer asked why Hybrid Cloud wasn't updating, because last week it was 1.094.0 with an Update Button, and today it's 1.104.0 with an Update Button. They can see the version values on their side too.