Lending / Collections
What is the rate discount for applying online?
0.25%
What is the ACH origination daily limit?
When do accounts go dormant?
After 12 months of no activity
What year was Abbey Credit Union established?
1937
What is the minimum credit score to get the lowest interest rate?
720
What must be written on the back of a remote deposit check?
"Mobile deposit to Abbey CU"
This product can be loaded with funds from the member's account.
Prepaid debit card / CU Money Card
Which of these is a secure password?
Zach123
My#dogsnameisFrank!8834
Winter2023!
My#dogsnameisFrank!8834
How long does a member have to pay back ODP?
32 days
What are the RDC limits? (daily and monthly)
$2,500 daily / $7,500 monthly
When do we place a travel notice on a debit/credit card?
When they travel outside the United States
What is the name of our AI chatbot?
Abbey
What does a member need to provide for proof of insurance on a loan with collateral?
Insurance Declaration Page
What must be verified on a wire before sending to accounting?
Routing Number
What is the website to reset a member's debit card PIN number
Star Station
What is the name of our company intranet?
ARC (Abbey Resource Center) YOU SHOULD LOG INTO IT DAILY!
What is the grace period for late payments on a credit card?
Zero
What needs to be done for a Cashier's Check that is lost/stolen/destroyed?
Fill out a "Affidavit and Request for a Payment Reimbursement of a Lost, Stolen, or Destroyed Cashier's Check"
True or False - This is a correct format to order checks:
000097300
False
Who do you contact if you have a deceased account?
Collections