Locations
What does Guardian do
Departments
Error code
RF Systems
100

Our headquarters office is located

What is Ohio.

100

Guardian submeters

What is water, gas and electricity?
100

One a monthly basis meters are read by 

What are meter readers?

100

Submeter shows no movement since last reading on an active unit.  Please contact us for service

What is an A code? 

100

serial number (BA09EB3)can be found

What is Next Century?

200

621 Pacific Ave, 4th Floor Tacoma, WA 98402

What is our Tacoma Office? 

200

To recover utility costs through submetering and RUBS

What is Guardian purpose?

200

Ships meters, and schedules services

What is the Technical service dept?

200

Submeter shows usage.  Our records show it is a vacant unit.

What is a B code? 

200

RF stands for 

What is Radio frequency?

300

States where call center staff is located

What is Washington and Ohio? 

300

We collect payments on these accounts

What is and RBC? 

300

Locates missing payments

What is the finance dept? 

300

No access to electronic meter readings. Resident billed for estimated usage.

What is an N code? 

300

System that shows cell tower for no reception

What is Cereniti?

400

Hawaii, California, Texas, Florida, Michigan, New Jersey, North Carolina

What are our 7 remote offices? 

400
These accounts get monthly shut off notices? 

What is billing services? 

400

Enters readings

What is the billing dept? 

400

Dog/animal has prevented reading at this unit.  Resident billed for fixed charges    

What is a J code? 

400
Obsolete system

What is Hexagram? 

500

Sales Rep located in Florida

Who is Kaitlyn Pena?

500

A ratio utility billing system allows for properties owners to bill back residents without the use of meters. This is not a metering system; it is a way to bill back utilities without metering equipment, usually by dividing total property utility consumption by the occupancy count or square footage of units.

What is RUBS?

500

12 Departments

What is Sales, tech services, readers, billing, rates, account reps, call center, finance, IT, management, legal and board of directors.

500

Unable to read due to object or debris.  Resident billed for fixed charges only.

What is an L code? 

500

In this system if the transmitter has been tampered with you will see a bell

What is Tapwatch?