Enter Title

Benefits

100

How much does same day delivery cost an icon customer? 

$0!! Icons get FREE same day delivery 

200

True or False: Cardmembers will receive a select dollar amount in free alterations to use per year. 

FALSE. The alterations benefit is reimbursed in Nordstrom Notes, not free. 

300

What is a benefit of the Nordstrom Visa that you could sell to a frequent traveler? 

NO foreign transaction fees when used internationally.

400

How many points does a customer need to accumulate to receive a $10 note?

1,000 points

Account Lookup

100

In what 2 situations do we need to check a customer's ID in regards to Nordy Club?

When applying for a Nordy Card

When they are using a QR code to pay

200

What is the easiest way for a customer to pay when their card is not present?

QR code in the app

SE

100

True or False: do we RFID encode shoes? 

FALSE. We currently do not RFID encode shoes, jewelry and cosmetics. 

200

What is the number for alterations?

1825

300

True or False: we offer a Nordy credit card and a Nordy Debit card

FALSE: We no longer offer the Nordy Debit card.