What is the three actions you must do when a Canon t5i is returned. Walk through the entire thing.
1. Clean it
2. Charge it
3. Clear SD card
Which Microphones require phantom power?
1. Area Mic
Technically, Boom mics on the video cameras
What are the two ways a patron can pay their fine.
Tuition and Phoenix Cash
Are renewals guaranteed?
No.
Name ALL of the events prostaff
Dallas, Jeff, Sean, Dawson, Mckayla, Robert, Alexa
Name 3 video cameras that have a shoe mount?
1. Canon t8i
2. Canon t7i
3. Canon t5i
4. Canon 60D
5. XA40
6. XA60
7. SONY NXCAM
The difference between our headphones and our headsets are what.
The headsets have a microphone.
When a patron walks in to pick up a approvals required reservation, what should you check first?
Check to see if the reservation is approved or pending.
What should you do when you get to work.
Clock in / Get nametag / Shift Notes / Teams task
What are our hours
8:00am - 6:00pm Mon-Fri
2:00pm - 6:00pm Sun
With the lighting kit, when you increase the kelvin on the panel, will the light become warmer or cooler?
Cooler.
Name all of the speakers that we have, and which checkout center they fall under.
General Checkout:
Portable Bluetooth Speaker /Freeplay
Approvals Required:
Stagepass / Bigfoot
When a patron wants to bill their fine to tuition, what are the COMPLETE steps.
1. Click on Find Invoices
2. Click on pending and click find
3. Click on the invoice number
5. Click add a credit
4. Type 4 0's in the Receipt Number box
6. Once finalized print the invoice nd write the student's Student Number. Place it in the bill to tuition tray
What is the exact time of our grace period.
3 Minutes (NO MORE NO LESS)
What would you say if a patron asked for your coworkers work schedule
"Unfortunately, I am not allowed to give that information"
"Sorry, I don't have access to this info"
"I'm not sure"
If the lens is dirty, what tools should you use to clean it.
Use a Microfiber cloth on the lens. Lens spray, and the little brush thing.
What are the 4 ways you can test audio on the Bigfoot Speaker
1. Use the wireless microphone
2. Use an XLR Mic
3. Plug in your phone
4. Use a bluetooth connection
When an item needs to be taken offline, what else should you do.
Take the resource offline (along with every other resource in the bundle), and comment the issue, your initials, and the date.
make a shift note about it.
Put a broken item tag and place it in Julies office
What is the difference between a faculty member and a student in regards to rules.
1. Faculty cannot be charged
2. Faculty have more wiggle rooms in terms of long term checkouts
When transferring a call, what are the steps
- Answer the phone
- Put the patron on hold
- Ask the prostaff (if in person) about the transfer
- Tell the patron you will transfer them
- press transfer and type the extension
- Wait for the prostaff to pick up the phone (a 3-way call), and click transfer again.
When setting audio levels for our video cameras (XA40/XA60/Sony NXCAM), what setting should you turn on.
+48v or Phantom Power
When setting audio levels (specifically for the zoom), what is the desired level for the audio to reach. Your answer should be in decibels
Answer from -20db to -6db.
How do you change the fine rate for a resource?
What are the fine rates for a laptop.
$12 (Power supply and Cord are $1 / Laptop is $10)
$1.50 is accrued per hour
When helping a patron make a reservation on their phone, when they try to adfda resource to their checkoiut, there is not an "add one of this type" button there. Why?
The patron did not click the reserve button before navigating through the equipment.