Store Management
Sales and Service
Marketing and Promotions
Inventory and Operations
Skills and Responsibilities
100

The person responsible for setting goals, managing performance, and handling customer complaints in the school store.

Who is the Store Manager?

100

The person who greets customers, processes transactions, and provides product information in the school store.

Who is the Salesman/Cashier?

100

The person who develops marketing strategies, analyzes market trends, and identifies growth opportunities for the store.

Who is in charge of Marketing?

100

The person who ensures that products are available in the store, monitors stock levels, and plans promotions.

Who is the Product/Inventory Manager?

100

This skill is vital for effectively addressing customer complaints and resolving issues.

What are conflict resolution skills?

200

These are the essential skills a store manager needs to effectively lead the team and make decisions.

What are leadership, organizational, communication, and problem-solving skills?

200

This position addresses customer inquiries, concerns, and feedback to ensure a positive shopping experience.

Who is the Customer Service Representative?

200

This role designs posters, flyers, and digital content to promote the school store.

Who is in the Advertising Department?

200

This role oversees the production of customized items and coordinates with suppliers for timely delivery.

Who is the Production Manager/Specialist?

200

 This ability is important for a cashier to ensure accurate transactions and give correct change.

What are basic math and cash handling skills?

300

This role supports the store manager in daily operations and takes charge in their absence.

Who is the Assistant Manager?

300

This role involves sourcing new products, evaluating quality, and negotiating with suppliers.

Who is the Product Buyer?

300

This department collaborates with the marketing team to enhance the store's performance.

What is Store Management?

300

This position manages the school store's physical layout, cleanliness, and overall organization.

Who is the Store Manager?

300

This role involves evaluating market trends and customer preferences to select the right products.

Who is the Product Buyer?

400

This position involves overseeing the production of custom items and coordinating with suppliers.

What is the Production Manager/Specialist?

400

This person monitors stock levels, restocks inventory, and collaborates with the store manager for promotions.

Who is the Product/Inventory Manager?

400

This essential skill helps the advertising department create appealing graphics and promotional materials.

What are graphic design skills?

400

This department collaborates with the online store manager to update stock availability online.

What is the Product/Inventory Manager?

400

This trait helps the assistant manager handle unexpected situations and fill in for the store manager.

What is adaptability?

500

This person manages the online store platform, listings, and sales.

Who is the Online Store Manager?

500

This term describes the department responsible for creating advertising campaigns and promoting the store.

What is the Advertising Department?

500

This person manages the store's online presence and executes strategies to boost online sales.

Who is the Online Store Manager?

500

This skill is crucial for managing inventory effectively and avoiding stock shortages or excess.

What are inventory management skills?

500

This person should possess excellent communication skills to convey product information and assist customers.

Who is the Salesman/Cashier?