Definitions
Duty Expectations
Violations/ Emergencies
Guest Policy
Drugs/Alcohol
100

Needs immediate attention and compromises the safety and security of the student or would cause significant damage to property if not addressed.

What is Maintenance Emergency?

100

8pm-10pm

What is hours required to serve the community at the desk?

100
Hearing noise from "two doors down"

What is a noise violation?

100

18 years old

What is the age requirements of guest?

100

Not permitted on West Chester University Campus

What is Alcohol?

200

Ensuring the rules and community standards of Residence Life and Housing and West Chester University are upheld in the residential environment. 

What is Policy Enforcement?
200

Pick up by 7:30pm 

Fully Charged 

Ringer on High

What is the Duty Phone requirements?

200

All building occupants, including staff should evacuate the building. You should assist in crowd control while awaiting re-entry to the building. All RAs present on the scene should consult with one another, call the Hall Director On Duty, and submit a Non-conduct report

What is the Fire Alarm protocol?

200

Residents should be courteous of their noise level 24 hours a day, seven days a week

What is Courtesy Hours? 

200

What is RA protocol when alcohol is observed and students are not cooperative.

Use de-escalation skills. Inform the students that you need to call Public Safety. If non-compliance persist, call the Hall Director on Duty to request additional assistance. Submit Student Conduct Referral within 12 hours of the incident with all that has been observed. Remember, reports are objective. This is not an opportunity to express your frustration with the behavior.

300

Sound from televisions, speakers, voices that can be heard by other members of the community

What is Noise? 

300

Nametag

Interact with all residents

Respond to concerns and documents appropriately 

What is the expectations when on duty?

300

Time of alarm, time of return to the building, cause of alarm if known.

What is information required on a Non-Conduct report

300

Double Room- 4 people 

Triple Room- 6 people 

Units with 4 or more residents- 8 people 

What is the maximum capacity for each residential unit?

300

1)Call Public Safety immediately and provide as much information as possible. 2)Utilize RA2 to meet responding officers in the lobby area. 3)Do not touch the individual, but stay close so you can monitor

What is the Procedure for dealing with alcohol poisoning? 

400

An individual who is not assigned to a residential unit

What is a Guest?
400

8pm and 10pm

What is designated times to complete two building rounds?

400

RA protocol when handling a mental health emergency. 

What is..1)Call Hall Director 1 to consult. 2)Support the student and ask questions to gain a better understanding of the emergency. 3)If there is any evidence that harm is imminent or has occurred (i.e. report of taking medication outside what is prescribed) call Public Safety. 4)Follow up on any reports from other members of the residential community by speaking directly with the student of concern. 5)Confirm the Hall Director will be submitting a CARE report. Submit an NCR clearly documenting the incident.

400

Residence halls, Rooms, Suits, Apartments 

What is the places guest are allowed to enter with prior consent of roommates?


400

RA protocol when odor of Cannabis detected. 

What is RA1 & RA2 actively work to identify source of odor. RA submits a detailed report (location and response). RA should call Public Safety after the source is determined. 

500

Individual designated by West Chester University to serve as point of contact for reporting crimes or incidents that occur on or near the campus. 

What is a Mandatory Reporter?

500

9am 

What is the time that the Nightly Rounds Log should be completed by?

500

Sunday-Thursday 10pm-10am

Friday-Saturday 12am-10am 

What is Quiet Hours?

500

•RA should make every effort to mediate the situation.

•If the residents continue to elevate or refuse to mediate, call the Hall Director 1 to consult.

What is RA procedure when dealing with an escalated roommate conflict? 
500

Signs of alcohol overdose. 

Cold, clammy, blue-purple skin

Slow or irregular breathing

Vomiting while unconscious or semi-conscious

Difficulty staying conscious or awake