Lifestyle and Condition Coaching
What is 19 conditions and 10 lifestyles
Joe Biden is the the US what Brian Kane is to Aetna
What is President
Customer data (structure, insights and program reports, ad hoc reports) are found here
What is the customer folder?
The person responsible for customer relationship and overall meeting direction
Who is the account executive?
ER copays are part of
What is plan design?
RN's provide staffing for this program varient
What is condition management?
Integrated value requires these two components
What is Aetna Medical and Caremark Direct or Caremark Coalition?
Customer business reviews should always include
What is the executive summary and recommendations?
Successful business review meetings start with:
What are prep meetings?
Deductible amounts are determined by
Who is the plan sponsor?
A connected BP cuff and or scale are provided when a member has 1 or both of these conditions and have purchased the full offering
What is metabolic syndrome, hypertension and or obestiy
Brad Roberts analysis and essays appear here:
What is Customer Advocacy & Insights 360
Name 4 program reports in ART
What is Aetan Advice, Kidney Support, Back & Joint, Aetna One Care Management?
Person/people responsible for setting up prep meetings and CAIR presentation
Who is the CPC or Analyst?
Clinical Business Solutions leader
Who is Dr Steven Serra?
LCC reporting and analysis can be found here
What is AHIA?
The two most recent acquisitions are:
What is Signify Health and Oak Street Health
CAIR reports can be ordered here
What is BRAVE or the Sharepoint
The executive summary slide goal should
What is highlight opportunities and recommendations?
What behavior can you adopt ina meeting that can alert you to audience boredom or disinterest?
What is reading the room?
LCC (full) is our most robust program. Other program options include:
what is LCC lifestyle only, LCC condition only and LCC tobacco cessation only?
The goal of CVS Health recent acquistions
What is accelerate value based care and improve outcomes?
Mammography compliacne can be found here
What is population health insights report, CAIR or HEDIS
Validation of program recommendations can be found here
What is ART, clinical chapters in CAIR, insights reports
What is the expected medical cost trend increase for 2024 according to PWC Medical Cost Trend Behind the Numbers 2024)
What is 7% increase?