This is used when analyzing client issues and problems
What is critical thinking?
the ability of an individual to perceive and manage themselves and others.
What is emotional intelligence?
Also known as quality control and performance improvement.
What is quality improvement?
It is the result of opposing thoughts, ideas, feelings, perceptions, behaviors, values, opinions, or actions.
What is conflict?
The coordination of care provided by an interprofessional team from the time a client starts receiving care until they no longer receive care.
What is case management?
Used to make decisions as the clients situation changes.
What is clinical reasoning?
Informal power.
What type of power is afforded to a leader by their peers?
What are outcome indicators?
It occurs within the person and can involve an internal struggle with contradicting values or wants.
What is intrapersonal conflict?
An interprofessional process that is started by the nurse upon the patients arrival.
What is discharge planning?
Involves interpretation, analysis, evaluation, inference, and explanation.
What are thinking skills?
Initiative, inspiration, energy, positive attitude, communication skills, problem-solving and critical thinking skills.
What are the characteristics of leaders?
These are the national standardized measures developed by the JC to improve client outcomes.
What are core measures?
Latent, perceived, felt, manifest, and aftermath.
What are the stages of conflict?
Using all levels of personnel to their fullest, delegating when appropriate.
What is an example of cost-effective resource management?
It is your course of action based on critical analysis of the data.
What is clinical judgement?
A leadership style that makes very few decisions and does little planning but is effective with professional employees.
What is a Laissez-faire leadership style?
This is where organizational standards are made available to employees.
What are policies and procedures?
It is the process by which interested parties resolve conflicts, agree on next steps, may bargain, and pursue beneficial outcomes for both parties.
What is negotiation?
Initiated by case managers based on a specific diagnosis type which outlines the typical length of stay and treatments.
What is a critical pathway?
Assessing a client for injuries after the nurse finds them on the floor in their room.
What is the priority action for the nurse?
Planning, organizing, staffing, directing, and controlling.
What are the major functions of management?
Completed to assess possible influencing factors that caused a benchmark to be missed.
What is a root cause analysis?
This strategy is used when both parties know there is a conflict but refuse to work toward a resolution.
What is avoiding/withdrawing?
Key to continuity of care to avoid adverse outcomes when transferring a patient from one level of care to another.
What are documentation and communication?