Email
When you need to inform someone about a project, but they don't need to respond, which section of the email to they go in?
What is the CC line
The ability to use multiple perspectives (analysis, curiosity, skepticism) to find a well rounded answer.
Critical Thinking
conducting oneself with responsibility, integrity, accountability, and excellence. It means communicating effectively and appropriately and always finding a way to be productive
What is professionalism
What is the letterhead.
When all ideas in the paragraph are about the same topic, what is it called?
What is paragraph unity
How many words should a subject line be?
What is 10 words or less
These words describe how your voice can sound when you are talking to others. (exciting or boring, loud or quiet).
Tone, Pitch, Pace.
What is the most important transferable skill
What is communication
Similar to email writing, there are four steps in creating a business letter, what are they?
What is Prewrite, Draft, Revise, Refine.
How many sentences are in a paragraph?
What are 3-5
How do you protect peoples individual email addresses?
What is putting them into the BCC spot.
What is it called when you are making eye contact, nodding, and paying attention when someone is talking?
what is Active listening
What is it called when we collaborate to work toward a common goal?
There are two font styles that are appropriate for business writing, what are they?
What is Times New Roman and Helvetica (A serif or sans serif font)
What type of words do you use to keep your sentences flowing smoothly throughout your paragraph?
What are transition words
You could accidentally send it unfinished.
This makes up 70-90% of all communication
What is non-verbal communication
Skills that are technical and measurable in nature are a called what?
Hard Skills
When you include extra items in your letter like a past bill or an envelope, what do you put under your signature line?
What type of word goes with the comma when you are connecting two sentences when a comma isn't strong enough?
What are the five types of communication we learned about?
What are visual, listening, writing, verbal, and non-verbal
They contribute to your success and the success of a team, customer, or organization.
What are transferrable skills
What is the technical format called when writing in the business style?
What type of punctuation can you use to connect two logical thoughts?
What is a semi-colon