Basic
clients generally have a fundamental right to self-determination, expect when clients may be at risk of imminently harming themselves or others.
Autonomy
a form of communication through which we clearly demonstrate that we are seriously attempting to understand what others express.
Active Listening
Involves the use of your sensory capacities to receive and register the messages expressed verbally and nonverbally by others
Listening Skills
A right or immunity granted as a peculiar benefit, advantage, or favor
Privilege
Following confirmation of issues, consideration of how and why they occur, and generation of ideas about how best to address and resolve them, social workers encourage clients to participate in
Establishing Goals
Graphical representation that shows all of the systems at play in an individual's life
Ecomap
Nonverbally communicating to others that you are open, nonjudgmental, accepting of them as people, and interested in what they say
Attending Skills
"Please go on." "Yes."
"And?" "Please Continue"
"Uh huh."
"Hmmm.'"
Encouraging
Being aware of your own cultural beliefs and values and how these may be different from other cultures—including being able to learn about and honor the different cultures of those you work with
Cultural Competence
Social work practice involves the conscious and deliberate use of various facets of yourself, you become the medium through which to convey knowledge, attitudes, and skill. Therefore, you need a truly extraordinary depth of self-awareness shown through professional use of these 2 concepts (along with Integrity)
Self-Understanding and Self-Control
Self-analysis or introspection through which you, a human being who happens to be a social worker, identify how you might personally be affected by your interaction with this particular person, family, group, organization, or community
Perparatory Self-Exploration
Seeking advice from a social work supervisor or professional colleagues within your agency concerning an upcoming visit with a prospective client or other constituents, or with experts, or examination of published material related to a topic that appears relevant
Preparatory Consultation
organizing your personal thoughts, feelings, and physical sensations so that they do not interfere with your professionalism, performance, and delivery of social services.
Centering
Professional social workers have a legal obligation to designated governmental authorities indications of certain "outrages against humanity." Although the specific procedures for reporting may vary somewhat from place to place, as a social worker you must report suspicion of certain criminal behavior, including "child abuse, child neglect, child molestation, and incest"
Duty to Report
Social workers should consistently demonstrate the essential facilitative qualities of (1) empathy, (2) regard/respect, and:
Authenticity
Social workers behave in a trustworthy manner. Social workers are continually aware of the profession's mission, values, ethical principles, and ethical standards and practice in a manner consistent with them.
Integrity
This is an example of what skill?
Regular eye contact, facial expressions showing interest and concern
Attending Skills
Involves examining and considering information available to you and your agency before an initial contact with clients or other constituents
Preparatory Reviewing
Concept that explores on the many identies we hold and they way they are interconnected
Intersectionality
Occurs when all people equally experience high levels of environmental protection and no group or community is excluded from the environmental policy decision-making process, nor is affected by a disproportionate impact from environmental hazards
Environmental Justice
What are the 3 steps of Active Listening
Inviting, Listening, & Reflecting
Kimberlé Crenshaw
What is the breakdown the SOLER acronym?
Squarely face the person
Open body position
Lean in
Eye contact
Relaxed
You must also take action to ensure the physical protection of clients you determine to be (1) imminently dangerous to other persons, (2) imminently dangerous to themselves, or (3) so gravely disabled as to be unable to provide minimal self-care
Duty of Care
1. Identify the ethical issues, including the social work values and duties that conflict.
Is the first step of this...
Reamer's 7 Step Process for Ethical Problem Solving