UPHOLSTERY
The newest sofa/sectional added to our floor
Avery sectional
Vendor for Corsica collection
Samuel Lawrence (SLL)
The most cost effective mattress collection
1885
Which Office desk goes up and down?
Avondale II
What is MEMO?
Mention Early Mention Often for Gold and Mattresses!
The newest leather collection to our showroom
Horizon collection
Who is Grace, Abigail, Heather, and Lauren
King, Queen, Full, Twin panel, and storage beds
Which brand has Q20GL Mattress?
Serta
Name the newest Entertainment wall
Cleveland, 123" wide
When do you stop following up with customers?
NEVER!
Where is Shiloh in the showroom?
By UP station
Which bedroom collections and beds are on the Floor samples
Clairmont, Newport, Darby, Parkfield, Wheatfield, Villa Sonoma, Aurora
Newest Dining Room Collection
Brighton
Two office collections with Corner wall
Montgomery and Barnes
How soon do you reach out to customers after their visit?
Same day - text + worksheet in MSC and 365 + THy card!
Remember - 3 days in 3 ways!
Collection with SmartComfort therapeutic air-massage and heat + powered headrests
Gibson Collection
Which bedroom has two kinds of dressers with mirrors?
Newport - Landscape mirror and Arched Mirror
How deep is the Lux Estate Soft Pillow top Mattress
16" - make sure to order the right size boxspring or advise the customer to reduce the leg height on the adj. base!
Newest coffee table and entertainment console
Ivey
When is a good time to close the sale?
ABC Always Be Closing!
Everything you do is to close the sale! Ask questions and listen with purpose.
You can make friends later :)
The most upholstery in September by Vendor
JOL
What do Candler Park, Westcliffe, Villa Sonoma, Weston, Sherman, Corsica, Coastal Retreat, Newport, Blue Ridge, Ridgewood, Westminster, Sawyer, and Hyde Park have in common?
Bedroom and Dining
What is a 3-Minute Rest test?
Tempurpedic Promotion for Luxe Breeze Mattress. Customers can win a trip to the Bahamas. The TOP 25 Sales associates will win - a $1K Cash prize or Lux Breeze on ProSmart Base
Where can you find the Bellamy coffee table and Immogen accent chest?
Online + 31 more items
The 3 step technique used during Addressing Objection
Clarify - Make sure you fully understand the Objection (Open Ended Questions)
Listen - Take notes, and paraphrase if you don't understand
Respond - Take care of the Objections and CLOSE the sale!