Non-Verbal
Verbal
Communication Basics
Conflict
Communication Barriers
100

Shrugging your shoulders

I don't care/know

100

This is something you do on your phone.

Texting

100

Two forms of communication are

Verbal and Non Verbal

100

These get in the way of the communication process

Barriers

100

A fixed belief that all members of a certain group are the same

Stereotypes

200

Using these makes others feel comfortable and respected.

Manners

200

This method of communication is used by deaf people.

Sign language

200

Try not to invade someone's' __________ ____________

Personal Space

200

Non assertive communication is

Unclear

200

Disagreements or problems in a relationship

Conflict

300

Sending messages through body movements.

Body Language

300

Teachers get ______________every day to tell them what is going on at the school.

Emails

300

Two forms of verbal communication are

Speaking and Writing

300

Statements that are negative and ACCUSATIVE

You-Statements

300

You may need a mediator to resolve_________

Conflicts

400

This hand signal means you are good with a situation.

Thumbs up

400

Anything that uses words.

Verbal Communication

400

Try not to _____________when someone is speaking

Interrupt

400

Aggressive communication may be

offensive or disrespectful

400

An extreme type of prejudice

Racism

500

Expressions on your_______________can tell people how you feel about them.

Face

500

You can write someone a ______________.

Letter

500

It is important to make this when speaking to someone

Eye contact

500

People who do not say what they mean are sending 

_________ _____________

Mixed messages

500

Opinions people form without complete knowledge

Prejudices