Closing
What are the ONLY 4 objections?
Price
Timing
3rd Party
I dont like the product
Notes for building a full wall
Long Baths will build a full wall on the left to create a new alcove measuring roughly.... the reverse side of the newly built wall will be left unfinished per customer request.
How many selling days are there in a month?
(on average)
25 (26 acceptable)
How many years has Long Home Products been in business?
29 years
What does the acronym S.A.L.E.S stand for?
Silence
Affirm
Layer
Eliminate
Solve
You sold a job last Thursday (10/5) in MD over 65 yrs old, when is the last day of RTC?
10/14
Does Delta or Moen have an ADA compliant slide bar?
Delta
How do you know that your time off request has been approved?
Calendar invite
What is the hardest objection to overcome?
The one you dont know.
What are the notes required for a flat shower floor?
match or change existing
drain location
color of base
color of threshold
What are the custom fees required for EVERY cali shower?
Cali fee
Custom bend on site
To the nearest 1,000, how many GQs does our presentation say we have?
11,000
What are the 5 steps to a managers call?
Say something to draw them in
Why we are here
What have you selected - why?
pricing/ discount break down
if I could, would you statement
What is the maximum height and width a custom Leser door can be? (not including the base)
height - 84"
width - 72"
What 2 scenarios is a ceiling panel required?
If their current walls go to the ceiling.
If they have a textured ceiling (or tiled).
What does MHIC stand for?
Maryland Home Improvement Commission
Deliver 365 day price the way we scripted it
(rebate close)
Here at long we have a fully transparent pricing policy which means any kind of offers or promotions we currently are running, whether you know about them or not, it is my job to walk you through them and show you how they work. With that being said, our pricing is based off of time frames. Now I know we advertise to give an estimate that is good for an ENTIRE year, but keep in mind we HAVE to build inflation into that price because the cost for labor and materials is CONSTANTLY going up (33% in the past 2 years). But if you were to wait an ENTIRE year before starting this project your total investment would be……
Name all the pictures required for a contract
top left ceiling under unit
bottom left water shut off
top right draw it out
bottom right tape pics for A/B/J/H
step back
When was the first Bath lead ran?
September 2019
List price = $22,567
You sold at PCP with 1/3 down on a CC, customer is financing the rest. What is the CC fee?
$150.45