Compensation Plan
Enrollments
Products
Member Success
Reships and RMAs
100

Name the 4 types of commissions.

Retail, PIB (Product Introduction Bonus), Cycle bonus, and Matching Bonus.

100

How many sleeves can you have in a Bronze Enrollment?

1 X39/X49 or 2 regular sleeves

100

What is the wholesale price if you to purchase 2 Aeon of each sleeve? 

Each sleeve would be at a $59.95 price point.

100

How many business days are we able to make changes to a sponsor or binary placement without MS approval?

5 business days

100

Name one reason we can do a reship?

Product not received, wrong product received, etc.

200

How much in PIB commissions will a sponsor get as a paid as Manager for enrolling a Diamond?

The sponsor earns $300 if they are paid as manager.

200

What are two things required for enrolling BP's that you don't do for other customers?

Creating a website and creating an enrollment kit order.

200

What are the two products in the performance bundle?

X39 and X49

200

A member wants to add their company to an account. Is this a change of name of a transfer of business center?

Transfer of Business Center

200

A Brand Partner purchased a bronze enrollment with 2 Aeon. They used both sleeves and are requesting a refund within 30 days of the ship date. What are we able to offer?

A refund of 1 Aeon 100% excluding shipping. Account will be terminated. 
300

What are the requirements to be binary qualified? 

Must be active with 55 PV and have an active personally enrolled bronze on each leg. 

300

How many sleeves can you get from upgrading from a Gold to a Platinum?

13 regular sleeves or 6 x39/x49 with 1 regular sleeve.

300

What is everything included in the Alavida regenerating trio?

1 Day Creme
1 Night Creme
2 Sleeves of Alavida Trios

300

A member got married and wishes to update their last name, is this a change of name of a transfer of business center?

Change of Name.

300

I purchased an X39 and decided I want to exchange it for another item, what items am I able to get?

An X49
400

How do you rank up to a Director? 

Must have a rolling PV of 110, 3 personally enrolled active silvers on each leg, and 1 active Manager on each leg. 

400

What is one benefit of the X39 in Canada?

For the simulation of acupuncture points.

400

A member wants to move their downline on the 6th business day, what is the process?

Send a MOBC form to the member, they fill it out and we then forward it to MS. They review it and we complete the outcome of the review. 
400

What log do we fill out if a member is missing a sleeve in their order?

The mispick log
500

What is never affected by LifeWave's Payout cap?

Retail Profits, PIB (Product Introduction Bonus), and 4 Cycle Bonuses.

500

What are the two aromatherapy spray names?

Shine and Dream

500

If there is downline for a member that is requested to be moved?

TALK TO A TEAM LEAD

500

Per the general return policy, outside of 30 days, and within a year. What percentage can I get refunded back for a returned unopened product?

90% refunded excluding the shipping fees.