Quality Assurance
What is the process of evaluating processes and products to ensure adherence to quality standards?
Audits
What term is used to describe flaws or imperfections in a product?
Defects
What is the Japanese term for continuous improvement, emphasizing small incremental changes over time?
Kaizen
What visual tool is used to identify and analyze the potential causes contributing to a problem or effect?
Fishbone Diagram
What term refers to the presence of harmful substances in food?
Contamination
What statistical tool is used to track and analyze process variations over time?
Control chart
What method involves selecting a subset of items from a larger group for inspection or testing?
Sampling
What is the acronym for the iterative four-step management method of Plan, Do, Check, and Act for continuous improvement?
PDCA
What technique involves repeatedly asking "Why?" to uncover the root cause of a problem or non-conformance?
5 Whys
What factor is critical in ensuring proper storage and cooking of perishable foods?
Temperature
What term describes the differences or fluctuations in a process output or measurement?
Variation
What approach focuses on taking proactive measures to avoid quality issues?
Prevention
What approach focuses on eliminating waste, optimizing efficiency, and adding value in manufacturing processes?
Lean Manufacturing
What graphical tool is used to monitor and visualize process performance over time?
Control Chart
What practices are necessary to maintain cleanliness and prevent the spread of pathogens?
Hygiene
What is the measure of meeting or exceeding customer expectations?
Satisfaction
What feedback is received from customers when they are dissatisfied with a product or service?
Complaints
What process involves establishing consistent methods, procedures, and practices to ensure uniformity and reliability?
Standardization
What are the predetermined thresholds or boundaries used to determine if a process is in control or out of control?
Control Limits
What measures involve maintaining cleanliness and eliminating potential sources of contamination?
Sanitation
What is the goal of identifying and implementing changes to enhance quality?
Improvement
What process involves examining data and information to identify patterns or trends?
Analysis
What is the action taken to eliminate the root cause of a detected non-conformance or problem?
Corrective Action
What method is used to systematically identify and analyze potential failures and their impacts?
Failure Mode and Effects Analysis (FMEA)
What term refers to following regulations and guidelines to ensure food safety?
Compliance