Who's Who?
Led by Rob Hines, this department is the last quality check before shipping
Final inspection
The 3-letter acronym for the form used to record a defect or problem with a part
NCR (Non-conformance Report)
This packet travels with the part recording process data and requires dates and initials.
Router
Used to chemically remove contamination from parts this operation is one of many methods designed for surface preparation
Degreasing
This scheduled service verifies the accuracy and function of measurement equipment
Calibration
This department ensures the function and quality of critical equipment
Maintenance
DAILY DOUBLE!
FOD (foreign object debris)
Used by operators this detailed document describes how to process a specific part from receiving to shipping and requires customer approval
Job Instruction (JI)
Using high voltage electricity to melt powder, this process is often used to apply thermal barrier coatings
Plasma coating
Inspections and overchecks are vital to prevent this specific quality failure; when a non-conforming part reaches the customer
Escape
Led by Keith Chambers, this department microscopically examines coating samples
Metallography Lab
Replacing PST, these 4 letters represent our official merger with Linde PLC
LAMT (Linde Advanced Material Technologies)
Performed by internal and external bodies, these checks ensure we are compliant with industry standards and procedures
Audits
Applied electrochemically in a large plating tank, this method focuses on abrasive, and wear and corrosion resistant coatings
Tribomet
Used to check the structure and thickness of coatings, these small pieces of metal represent a batch of parts or cubicle set-up
Lab samples
Represented by Cole Sommer, Eyan Stevenson, and Lauren Winborne this role focuses on investigating defects and process improvement
Quality Engineer
Coming soon to a cubicle near you, this mobile system will assist in tracking both production and quality actions
DART (Digitally assisted router technology)
Supplied by the customer these documents provide the technical requirements and precise tolerances that our processes must meet
Specifications (Tech plan, SPI, Who Knows)
Using controlled, high-powered explosions this coating device performs one of the loudest operations on campus
D-Gun
Posted by a quality team member, these notices are reminders of urgent information and repeated defects caught by customers
Quality Alerts
DAILY DOUBLE!
Ralph Palmer
This 4-letter acronym describes a metric that tracks lost time, money, and opportunity due to non-conforming products
COPQ (Cost of poor quality)
Compliance with the strict standards of this 6-letter aerospace and defense accreditation program certifies the quality of our services
NADCAP
Derived from existing plasma technology, this new coating method uses a liquid ceramic feedstock
Suspension Plasma Spray
An investigation used to determine the underlying cause of a defect and suggest preventive actions
Root Cause Corrective Action (RCCA)