Steps of Service
Bread & Oil
Allergies
Wine Service
Coffee & Tea
100

This is the time in which we should greet/acknowledge a table

What is within one minute

100

This is the width we should be cutting our bread slices

What is a finger width

100

This is when we ask about allergies and aversions

What is before going over menu item highlights with the guest

100

This is the guest that should be offered the first taste of a bottle of wine opened at the table

Who is the guest that ordered

100

This is the brand of drip coffee that we serve

What is La Colombe

200

We should check back on a table within this many minutes and this many bites

What is two bites/two minutes

200

A table of 4 people would get this many slices of bread

What is 5


200

Besides the chef and your serving partner, this is the other person you should inform of an allergy

What is the manager in your section


200

We should always offer this to guests that order a bottle of white wine or rose

What is a chiller

200

This is the brand of tea that we serve

What is Mem

300

The menu explanation should come after the delivery of this item

What are the drinks

300
This is when we should ask the table if they would like bread


What is after taking the order

300

This is what we should make sure we put on the check for the allergen

What is a seat number

300

For a wine ordered by the glass, this is the proper number of ounces poured

What is six

300

When a guest orders coffee, these are the two things we should offer

What are cream and sugar


400

This paper item should be in every check presenter

What is a comment card

400

This is the producer of our table olive oil

What is La Boella

400

Besides egg, this is the other allergy to be aware of with mayonnaise 

What is soy

400

When opening up a bottle of sparkling wine, this is what your hand/thumb should be placed over

What is the cage (or the cork)

400

This espresso drink calls for 1/3 espresso, 2/3 steamed milk, and a small layer of froth on top

What is a cafe con leche

500

When clearing the table we should be aware of these items that are left behind and remove

What are crumbs

500

This is the type of olive that makes up our table olive oil

What is arbequina

500

This is the allergy for someone allergic to garlic and the onion family


What is allium


500

These are the three things we should say about a bottle of wine when we are presenting it before opening


What is the name, region, and vintage

500

This espresso drink calls for 1/2 espresso and 1/2 frothed milk in an espresso cup

What is a single cortado