You have a 5 minute grace period for this
What is: Clocking in early or clocking out late
Located in the security office and with Program Managers
What is: Emergency Procedure Manual
The objective of capturing lessons learned
What is: to find out what went well and what didn't go well
This helps with decision-making, working collaboratively, and dealing with stress
BONUS: Why is this an important skill for the workplace?
What is: Emotional intelligence
BONUS: it teaches you how to deal with change and unexpected surprises
The year Urban Street Angels was incorporated
What is: 2012
This is unacceptable when taking your break (3 things)
What is: clocking out at the 5th hour, clocking out after the 5th hour, and taking under 30 minutes for your break
Benefits of risk awareness
What is: more informed decision making, quicker risk responses, higher risk tolerance levels (can use any of these three answers)
The first question to ask before kicking into action mode
What is: What's the problem (real underlying problem - root cause)
A powerful tool for introspection
What is: Meditation
Urban Street Angels Mission Statement (full)
What is: To end youth homelessness by providing supportive housing and job training opportunities to cultivate personal responsibility
This is what you need to do to avoid errors with your timecard
BONUS: How? (3 things)
What is: troubleshoot
BONUS: follow instructions on iPad, type in full web address, take a second look to re-log in
The practice of actively monitoring your surroundings in the workplace so you can identify threats before they occur and have time to react
What is: Situational awareness
You are not doing this if you are focusing on differences
What is: Finding common ground
This is step 3 in the components of emotional intelligence. It helps you clearly perceive your strengths, weaknesses, thoughts, beliefs, values, motives and feelings.
What is: Self-Awareness
Name all of USA's programs
BONUS: describe what each does
What is: ISB, JBU, YO, YE, HOY, STBH, Joint/TH-RRH, 8 West
BONUS: housing and job training descriptions
This is how you communicate about missed punches
What is: submitting a correction via Paylocity or emailing your supervisor
You add these details to all incident reports
What is: Who, what, when, where, why and how
If you don't do this, your thinking remains narrow and you miss the opportunity to build a bridge with someone who sees things differently than you do
What is: Assume good intent
Encouraging people with constructive feedback as they work to become more self-aware is more respectful then this
BONUS: Exercise this and regulate this
What is: tearing them down
BONUS: self-control and your emotions
What person runs our social media?
BONUS: How do you get in touch with him?
Who is: Hunter
BONUS: What is: What's App
The reason timecards are so important
What is: to be paid accurately
Improving this is critical to effective emergency response
What is: Risk identification and understanding
This is a consequence of thinking fast and affects how we perceive reality
What is: Unconscious bias
Name 5 barriers to self-awareness
What is: lack of mindfulness, cognitive bias, unwillingness to seek feedback, confirmation bias, remembering self v. experiencing self
What's the incentive for our employee referral program? (Hint: 2 things)
What is: $250 for 90 days and $500 for 1 year