Enter Title

Core Values

100

Be Kind: Always uphold client ___________ and provide ______________ care.

What is...dignity and compassionate

200

We are committed to providing the best ______ ________ in our area.

What is...ABA therapy

300

Jomari has a client who canceled today, however, the Scheduling Team has reached out for coverage with a client in a group she has never worked with. This scenario is an example of this core value...

What is...Be Brave?

400

Be Smart: Provide impact client success by collaborating with other, implementing direct therapy with _____ _______, and maintaining exemplary performance metrics.

What is...high fidelity.

500

These are the requirements needed to become an RBT 3

What is...a 97153 Checklist Score of 80% or better across 2 clients and 2 groups

Dashboards

100

Where can you find your RBT Performance Dashboard?

Where is...in the Drive

200

Who should you reach out to if you see an error on your Dashboard?

Who is...your CD?

300

On what tab can you see how many Absences you have left until your Attendance Record resets? (You can look on your Dashboard)

What is...the Dashboard tab (or the first one)

400

Number of clients required to be eligible for the Senior RBT position?

What is...3?

500

Written warning that can exclude you from earning a promotion? 

What is...unethical or disrespectful conduct, and failing to uphold Client Dignity

Go To Person

100

Who do you go to for a question on a client's BIP?

Who is...your BCBA

200

Who do you go to if you need to correct a CR Mobile Time for a converted appointment?

Who is...Session Note Sessions?

300

Who do you email when you are running late to a session?

Who is...your CD/Scheduling Team at [e-mail]

400

Who should you go to if supplies are missing or something is broken?

Who is...the Support RBT?

500

If you need to change your availability for the forseeable future who should you reach out to?

Who is...your CD?

CR/CR Mobile/Session Notes

100

This is the code you use when billing for a client's nap

What is....ROSWELL?

200

This is where your personal Learning Tree can be found

What is...Courses and Training

300

This is the conversion period for all appointments in CR

What is...7pm by the day AFTER your appointment

400

Your client arrived at 8:04am for their scheduled 8am session. You made a Tardy appointment from 8-8:04am and your CR Mobile Time shows session occurred from 8am-3pm. What will this result in?

What is...an OVERLAP (double billing) between 8-8:04am > Notify CD before converting this appointment to correct

500

These are the three components needed in a complete and correct Session Summary

What is...1) An EXAMPLE of a Procedure/Program that occurred during session, 2) JUSTIFICATION of why you (the BT/RBT) had to be there at that time to support (what procedure from above did you have to use?), and 3) how the CLIENT RESPONDED to your support

DASnet

100

You should use this PPT if you are unsure of how to request PTO/Holiday Pay

What is...the RBT PTO & Holiday Pay PPT

200

This is how many holidays (clinic closures) Dogwood observes each year. (You can reference DASnet)

What is...11?

300

Look here to find definitions and additional resources for "Procedures Used During Session."

Central Reach > Session Notes > Procedures Used Cheatsheet

400

This is where you can submit anonymous feedback to Dogwood directly

Dogwood Feedback Dropbox (Home Page of DASnet)

500

This is how your Operational Excellence Metrics are calculated each month...

Number of Billing Errors/Total Number of Converted Appointments a Month (How to Bill Services Workflow or RBT CAP Program PPT "Clinical and Operational Scores"