Homes
Name of the big red price investment campaign launched in our region.
New Lower Price
A customer KPI where Slovakia was the best in our region in T1.
Happy Customer Score (HCS)
A well-known nonprofit organization we partnered with in CZ to support young refugees. (It has blue-white logo.)
UNICEF
Name of our regular, yearly event where you can gain new skills through a variety of workshops and trainings.
Grow Your Talent
Name of the second biggest city in Slovakia. We plan to open our next store there.
Košice
Low prices lead to higher volumes which leads to lower costs and even higher volumes. A sales team action name that triggers this positive loop.
Price decrease
A functional (hardware) difference between a mobile phone and the RDT, a device we use in our units.
RDT has a scanner. Otherwise there is no difference between the devices. Ambition is that many co-workers have access to it.
Part of IKEA 2023 climate positive agenda. A fulfilment related milestone where we hit 100% in Prague in December FY24.
100% EV delivery
A recently launched online platform where you can check your total remuneration package.
My rewards portal
A store under a major transformation where the goods will be handled by robots.
Soroksár
One of the goals of "Storage Across the Home" is to be among the top performing countries in sales of "NEW'-s. A country in our region with globally the highest NEW-s sales share.
Slovakia with 4,5%
The name and value in CZK of a service that was a major contributor to our affordability efforts in Czechia. It made Home Furnishing Accessories accessible and affordable.
Parcel shop and boxes for 49 CZK.
Good to know: HU (Financial Services, 0 credit), SK (pick-up points 10 EUR).
The name of the Global IKEA competition where CZHUSK won main prize in the category "Product Recovery".
Don't waste the waste
A program launched in T1 with 50 mentors and mentees to support gender balance in leadership positions.
Women's Mentoring Program
The number of Plan and Order Points (PaOP) in our region.
8
The number of products offered with New Lower Price in Czechia.
5700 products with avg. decrease of 14%.
Good to know: (HU 600, avg. -15%) SK (3100, avg. -13%)
A new Global loyalty program for IKEA Business customers started from T1.
IKEA Business Network. They will be able to buy smoothly online as IKEA Family members and receive e-mail notifications based on their behavior.
The name of a communication activity where we focus on second-hand market and recycle of products. It is being tested in Örs Vezér tere store and is planned to be rolled out in T2/T3 across the CZHUSK.
Circularity communication
The name of the training that will contribute to safe and healthy ways of working with CFF team in focus.
Ergonomics training
Name of a capital city. It was the latest location where we offered lockers for our customers.
Bratislava