The Health Care System
The Nursing Assistant
Communication Skills
The Infection Control
Ethical and Legal Issues
100

Provides care for people who are unable to care for themselves at home but who do not need to be hospitalized. 

What is a Long-term care facility?

100

Observer and communicator are an example of elements of this person.  

Who is a Certified Nursing Assistant?

100

A way of communication that involves giving a person one's full attention while he is speaking and encouraging him to give information and clarify ideas.

What is active listening?

100

Washing hands with soap and water or using alcohol-based sanitizer 

What is hand sanitizer?

100

A threat to harm a person, resulting in the person feeling fearful that he will be harmed.

What is assault?

200

A federally funded and state-regulated plan designed to help people with low incomes to pay for health care

What is Medicaid?

200

The assignment of tasks to another person that are within their scope of practice.

What is delegation?

200

If a form of nonverbal communication. It includes posture, body movements, facial expressions and gestures.

What is body language?

200

Equipment that helps protect employees from serious workplace injuries or illness resulting from contact with workplace hazards.

What is Personal Protective Equipment (PPE)?

200
Rights identified in the OBRA that relate to how residents must be treated while living in a long-term care facility: they provide an ethical code of conduct for healthcare workers,.

What is the Resident's Rights?

300

Improved conditions for people in long-term care facilities

What is OBRA (Omnibus Budget Reconciliation))?

300

OBRA requires that every state maintain an official database of the people who have successfully completed the NA training program. The record is called.

What is a registry

300

Communication involving the use of spoke or written words or sounds 

What is verbal communication or oral communication?

300

Federal law requiring that healthcare facilities protect employees from bloodborne health hazards.

What is the Bloodborne Pathogen Standard?

300

When a negligent or improper act due to professional misconduct results in damage or injury to a person.

What is malpractice/

400

Relieves pain and provides emotional & spiritual support for both the dying person & the family.

What is hospice?

400

OBRA requires all nursing assistants to undergo a minimum of ________ of training.

What is 75 hours?

400

A detailed form with guidelines for assessing residents in long-term care facilities; also details what to do if residents problems are identified.

What is Minimum Data Set (MDS)?

400

Cleaning measures that destroy all microorganisms, including those that form spores.

What is sterilization?

400

A legal advocate (person who publicly supports a certain cause) for residents in long-term care facilities.

What is an ombudsman?

500

Responsible for the quality of the nursing care provided in the facility.







































































In health care setting, who is always the focus of the health care team's effort?



Who is the Director of Nursing?

500

Establishing nursing as a profession in its own right.

Who is Florence Nightinggale?

500

Information collected from residents, their members, and their friends; information gathered may not be true but is what the person reported. 

What is a subjective information?

500

A federal government agency that makes and enforces rules to protect workers from hazards on the job.

What is the Occupational Safety and Health Administrative (OSHA)?

500

A federal law that sets standards for protecting the privacy of patient's health information. 

What is HIPAA (Health Insurance Portability and Accountability Act)?