The Health Care System
The Nursing Assistant
Communication Skills
The Infection Control
Ethical and Legal Issues
100

This type of facility provides care to people who are unable to care for themselves at home but do not need to be in a hospital. 

What is a Long-term care facility?

100

The healthcare team member who provides hands-on-care under a nurse's supervision. 

Who is a Certified Nursing Assistant?

100

The communication skill involves fully concentrating, understanding, and responding to what a patient says. 

What is active listening?

100

The infection-prevention practice is the single most effective way CNAs can stop the spread of germs in a healthcare setting. 

What is handwashing?

100

This occurs when a healthcare worker intentionally touches a patient without consent, even if no injury happens.

What is assault?

200

A government program that helps people with low incomes pay for health care. 

What is Medicaid?

200

The process of giving a task to another healthcare worker while keeping responsibility for the outcome.  

What is delegation?

200

This nonverbal form of communication includes gestures, facial expressions, posture, and eye contact, and can show how a person is feeling.

What is body language?

200

These items like gloves, masks, gowns, and googles, are worn by CNAs to protect themselves and patients from infection. 

What is Personal Protective Equipment (PPE)?

200

These are the legal and ethical protections that guarantee residents in long-term care facilities are treated with dignity and respect, and safety. 

What are Resident's Rights?

300

This federal law sets standards for care and trainings in long term care facilities. 

What is OBRA (Omnibus Budget Reconciliation Act)?

300

This official state record shows which CNAs are certified and eligible for employment.

What is a nurse registry?

300

This type of communication uses spoken or written words to share information, thoughts, or feelings. 

What is verbal communication?

300

The OSHA regulation requires healthcare workers to use safety measures, like gloves and proper disposal, to protect themselves from diseases carried in blood and certain body fluids.

What is the Bloodborne Pathogen Standard?

300

This occurs when a CNA or healthcare worker fails to provide proper care, resulting in harm to a patient, and can lead to legal action. 

What is malpractice?

400

Care that focuses on comfort and quality of life for people who are near the end of life.

What is hospice?

400

The minimum number of training hours required for nursing assistants under a federal law that sets standards for long-term care.

What is 75 hours in OBRA?

400

A method CNAs use to report important  changes in a patient's condition to the nurse or healthcare team

What is accurate reporting?

400

This process destroys all microorganisms, including spores, on medical equipment or surfaces to prevent infection.

What is sterilization?

400

The person residents can contact if they believe their rights are being violated or they are being mistreated. 

What is an ombudsman?

500

A housing option for older adults who need some assistance with daily living tasks but want more independence that a nursing home.







































































In health care setting, who is always the focus of the health care team's effort?



What is assisted living?

500

The legal and professional boundaries that define what tasks a nursing assistant is allowed to perform under a nurse's supervision. 

What is scope of practice?

500

This type of information comes from the patient and includes what they feel experience, or describe, rather than what can be measures or observed. 

What is a subjective information?

500

This type of precaution is used for all patients to prevent contact with blood, body fluids, other potentially infectious materials. 

What are standard precautions?

500

The federal law that protects a patient's health information and ensures it is keep private and secure. 

What is HIPAA (Health Insurance Portability and Accountability Act)?