Ticket Stuff
what is the minimum amount of tasks per hour one should remain to be in the green zone?
0.5
Who lives in a pineapple under the sea?
SPONGEBOB SQUAREPANTS!!!
T3 Agent with the same letter for their first and last name initials
Biancha Bouyer
Marcus Moore
Trevor Tournear
How many T3 agents are there in KC?
21
Name 2 sites in which KC T3 agents receive UCMs from
CC-Convergys Tampa, Garfield Heights, Kansas City Call, Portland, Rochester, Vancouver
Where was Usher at 7 o'clock?
In his droptop cruising the streets
Finish the phrase: This is.....
fine
name of our leads middle name
nicole
ricardo
What is the ticket system used to make and escalate certain request types?
UCM: Unified Case Management
Dwayne "the rock" Johnson is allergic to....
Bee's
If it aint broke
dont fix it
How many new T3 agents have been added since 11/2022?
5
In an out of sync scenario, name the 2 ticket types that should be used when creating a UCM?
IMEI/DPP Correction
Reclaim MDN
define IYKYK
If you know, you know
what baked good prompted a thank you card to a T3 agents mother?
banana bread
name one of our supervisors middle name
Steven
Tylor
Document ID for "MCS: Using UCM (Unified Case Management)"
HOW6347
Ducks say "quack", and fish go "blub", and the seal goes "ow ow ow" But, there's one sound that no one knows.....what does the fox say?
Ring-ding-ding-ding-dingeringeding!
Gering-ding-ding-ding-dingeringeding!
Gering-ding-ding-ding-dingeringeding!
best pong player in spectrum mobile
Pearl
How many closers did we have scheduled on New years day?
2